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FHI 360

Research Operations Director

FHI 360

. Lead strategic and operational support of research initiatives across global health and development sectors .

Posted 11/2/2026full-timeRemote • United StatesLead💰 $152,000 - $170,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing complex research operations across global health and development sectors, with a strong focus on compliance, risk management, and stakeholder engagement. Proficient in utilizing project management tools and fostering collaboration among diverse teams to drive innovation and optimize workflows.

Highest-signal resume keywords
Master's Degree In Public Health10 Years Of Experience In Operations ManagementExpertise In Operational StrategyProficiency In Project Management ToolsFluent In English

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Operational StrategyRisk ManagementQuality AssuranceProject ManagementData SecurityResearch EthicsProcess AutomationMulti-Country Portfolio ManagementIRB ProcessesDonor Compliance
Soft Skills
LeadershipNegotiationStakeholder EngagementMentoringCollaboration
Tools & Technologies
Microsoft OfficeProject Management SoftwareData Systems
Certifications & Qualifications
Project Management Certification
Industry Keywords
Global HealthResearch AdministrationNGONon-Profit ResearchInternational Research Regulations

About the role

Key responsibilities & impact
  • Lead strategic and operational support of research initiatives across global health and development sectors
  • Oversee operational execution of a diverse research portfolio, ensuring timely delivery and compliance with ethical standards
  • Optimize workflows and manage shared resources
  • Interface with operations and enterprise services across the organization
  • Design and implement systems that streamline research operations across diverse geographies
  • Anticipate and mitigate risks related to research implementation, ethics, and data security
  • Drive innovation in research support services, including digital tools and process automation
  • Lead revision and enforcement of SOPs with research ethics, safeguarding, and data security/privacy teams
  • Participate in discussions with research partners, potential funders, and organizational leadership
  • Oversee development and execution of research project plans
  • Facilitate cross-functional working groups throughout research project lifecycles
  • Build relationships with country offices and integrate local context into operational planning
  • Mentor mid-level managers and foster collaboration and accountability
  • Implement project management tools and dashboards to track progress and performance
  • Lead post-project reviews and capture lessons learned
  • Oversee research teams and manage operations
  • Lead vendor identification and selection, oversight, and performance management
  • May supervise direct reports
  • Travel 5–10%

Requirements

What you’ll need
  • Master’s degree or its international equivalent in Public Health, Social Sciences, Research Administration, or a related field
  • Minimum of 10 years of experience in operations or project management
  • Demonstrated experience managing complex, multi-country portfolios
  • Fluent in English language
  • Experience in NGO or non-profit research settings
  • Relevant degree or its international equivalent, or equivalent combination of relevant education and experience
  • Understanding of global research operations, including IRB processes, donor compliance, and international research regulations
  • Expertise in operational strategy, risk management, and quality assurance in research settings
  • Strong leadership, negotiation, and stakeholder engagement skills
  • Proficiency in project management tools and data systems used in research environments
  • Proficiency in Microsoft Office, including Project, Excel, and Word, with experience using project management software
  • Project Management (PM) certification preferred but not required
  • 5 years’ experience in a leadership role preferred
  • Willingness to undergo reference, criminal record, terrorism finance, and misconduct disclosure screening checks

Benefits

Comp & perks
  • FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account
  • 18 days of paid vacation per year for US-based full-time staff
  • 12 sick days per year for US-based full-time staff
  • 11 holidays per year for US-based full-time staff
  • Competitive benefits package
  • Professional development
  • Policies and programs that support a healthy work/life balance