Travel Administrator

FHI 360

. Coordinate the full Travel & Expense (T&E) lifecycle for FHI 360 employees and supported travelers .

Posted 11/4/2026full-timeRemote • United StatesMid-LevelSenior💰 $63,000 - $76,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in coordinating the full Travel & Expense lifecycle, including travel arrangements, compliance with U.S. government regulations, and proficiency in travel and expense systems. Strong organizational, communication, and problem-solving skills are essential for supporting travelers and managing vendor relationships.

Highest-signal resume keywords

Travel CoordinationExpense ReimbursementU.S. Government RegulationsConcur and Deltek Costpoint/TESSTraining and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Travel CoordinationExpense ReimbursementTravel and Expense SystemsU.S. Government RegulationsVendor ManagementFinancial Record MaintenanceTravel Program ImprovementUser Acceptance TestingDocumentation ValidationProcess Improvement

Soft Skills

Strong Communication SkillsOrganizational SkillsAttention to DetailProblem-Solving SkillsCustomer Service Orientation

Tools & Technologies

ConcurDeltek Costpoint/TESSSabreMicrosoft SharePointPower BI

Industry Keywords

Travel & Expense LifecycleNongovernmental Organization (NGO)Travel Management CompaniesProcurement SystemsCompliance

About the role

Key responsibilities & impact

Coordinate the full Travel & Expense (T&E) lifecycle for FHI 360 employees and supported travelers
Review travel authorizations, supporting documentation, traveler requirements, approvals, project and funder requirements, cost guidelines, and compliance
Coordinate domestic and international travel requests, including individual travel, group travel, workshops, meetings, and conferences
Arrange airfare, accommodations, ground transportation, and related travel services through designated Travel Management Companies, booking platforms, procurement systems, and vendors
Confirm travel arrangements and traveler readiness and communicate itineraries, booking details, destination requirements, deadlines, and relevant travel information
Support passport and visa processing, including procedural guidance, application requirements, business letters, supporting itineraries, submissions, and deadline monitoring
Monitor unused ticket credits, exchanges, cancellations, and refunds
Support vendor onboarding, documentation validation, invoice and payment-request coordination, system record maintenance, and vendor issue resolution
Serve as a primary resource for employees, clients, supported travelers, and partners on travel and expense policies, procedures, systems, and support resources
Investigate service, booking, documentation, transaction, access, process, and system issues and coordinate escalation and resolution
Develop and deliver user guidance, demonstrations, training, job aids, and reference materials
Support system upgrades, enhancements, integrations, releases, requirements validation, user acceptance testing, issue documentation, deployment readiness, and post-go-live stabilization for TESS and related platforms
Support travel program, project, policy, procedure, control, and workflow improvement design and implementation
Maintain accurate travel and expense records, departmental resources, system and process documentation, training materials, and user-support materials
Support expense reporting and reimbursement, vendor payment requests, travel advance and credit card reconciliation, journal entries, account adjustments, record maintenance, and financial closeout
Perform other duties consistent with the role’s responsibilities as assigned

Requirements

What you’ll need

Associate’s degree or its international equivalent in a related field
Typically requires at least five years of relevant experience in travel coordination, expense reimbursement, and administrative support
Experience planning domestic and international corporate travel is required
Experience with U.S. government (USG) regulations is required
Experience in a nongovernmental organization (NGO) is preferred
Experience troubleshooting travel and expense systems and resolving related customer service issues is required; examples include Concur and Deltek Costpoint/TESS
Experience training and supporting travel and expense system users is required
Proficiency in travel and expense systems, such as Sabre, Concur, and Deltek Costpoint/TESS
Proficiency in Microsoft applications, including SharePoint, Power BI, and related automation applications
Ability to read, write, and speak fluently in English
Strong oral, written, and interpersonal communication skills
Strong organizational skills and attention to detail
Sound judgment, decision-making, and problem-solving skills
Ability to work independently and collaboratively in a fast-paced, customer-focused environment
Ability to sit and stand for extended periods of time
Ability to lift 5 - 25 lbs.
All offers of employment are subject to appropriate screening checks, including reference, criminal record and terrorism finance checks
All personnel, including staff members and volunteers, must share FHI 360’s safeguarding commitment and sign the code of conduct

Benefits

Comp & perks

FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account
18 days of paid vacation per year for US-based full-time staff
12 sick days per year for US-based full-time staff
11 holidays per year for US-based full-time staff
Competitive benefits package
Professional development
Policies and programs that support a healthy work/life balance