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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong operational leadership and financial acumen in managing multi-site operations, ensuring compliance with safety and company policies while developing high-potential leaders. Proficient in performance management, staffing, and fostering effective communication with customer leadership.
Highest-signal resume keywords
Operational LeadershipFinancial AcumenPeople DevelopmentSafety ComplianceMulti-Site Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Performance ManagementSafety InspectionsKPI ReviewBudgetingLabor ManagementPayroll OversightAnalytical SkillsProblem-SolvingMicrosoft Office ProficiencyWarehouse Operations
Soft Skills
LeadershipCoachingCommunicationRelationship BuildingOrganizational Skills
Certifications & Qualifications
Valid Driver's License
Industry Keywords
WarehouseLogisticsDistributionSupply ChainOperational ReviewsTalent AcquisitionSuccession PlanningContinuous ImprovementComplianceCustomer Relationships
About the role
Key responsibilities & impact- Lead operations across multiple assigned customer locations
- Provide direct leadership, coaching, and accountability to Site Managers
- Travel regularly between assigned customer locations to maintain leadership visibility and consistent operational execution
- Partner with Site Managers to achieve safety, staffing, quality, productivity, associate relations, and financial goals
- Conduct site visits, operational reviews, safety inspections, and business assessments
- Review operational KPIs and develop action plans for performance gaps
- Communicate with customer leadership and serve as an escalation point for operational concerns
- Partner with Talent Acquisition to maintain candidate pipelines and staffing levels
- Support hiring, development, promotions, corrective action, and terminations of associates
- Ensure compliance with company policies, procedures, audit requirements, and applicable laws
- Promote a strong safety culture through inspections, coaching, reporting, and corrective action
- Identify and develop high-potential leaders and maintain succession plans
- Collaborate with the Regional Operations Manager and support departments on company initiatives and continuous improvement
- Support budgeting, labor management, payroll oversight, and financial performance monitoring
- Provide operational updates, risks, and recommendations to regional leadership
Requirements
What you’ll need- Previous experience as a Site Manager or in an equivalent operational leadership role
- Demonstrated success managing operational performance, safety, staffing, and customer relationships in a warehouse, logistics, distribution, or supply chain environment
- Experience coaching, developing, and leading other leaders
- Multi-site leadership experience preferred
- Strong leadership and people development skills
- Ability to influence outcomes and drive accountability across multiple locations
- Strong operational and financial business acumen
- Excellent written and verbal communication and relationship-building skills
- Strong analytical, organizational, and problem-solving abilities
- Computer and Microsoft Office proficiency
- Valid driver's license
- Ability to travel regularly
- Must pass a background check
- Ability to stand, walk, bend, pull, stretch, twist, and lift to operate safely within warehouse environments
- Capable of working in varying hot and cold temperature environments
- Ability to work varying hours to meet operational needs
- Ability to use close and distance vision to focus on a computer screen for the majority of the workday