Operations

• Lead operations across multiple assigned customer locations
• Provide direct leadership, coaching, and accountability to Site Managers
• Travel regularly between assigned customer locations to maintain leadership visibility and consistent operational execution
• Partner with Site Managers to achieve safety, staffing, quality, productivity, associate relations, and financial goals
• Conduct site visits, operational reviews, safety inspections, and business assessments
• Review operational KPIs and develop action plans for performance gaps
• Communicate with customer leadership and serve as an escalation point for operational concerns
• Partner with Talent Acquisition to maintain candidate pipelines and staffing levels
• Support hiring, development, promotions, corrective action, and terminations of associates
• Ensure compliance with company policies, procedures, audit requirements, and applicable laws
• Promote a strong safety culture through inspections, coaching, reporting, and corrective action
• Identify and develop high-potential leaders and maintain succession plans
• Collaborate with the Regional Operations Manager and support departments on company initiatives and continuous improvement
• Support budgeting, labor management, payroll oversight, and financial performance monitoring
• Provide operational updates, risks, and recommendations to regional leadership

Area Operations Manager

• Lead operations across multiple assigned customer locations
• Provide direct leadership, coaching, and accountability to Site Managers
• Travel regularly between assigned customer locations
• Partner with Site Managers to achieve safety, staffing, quality, productivity, associate relations, and financial goals
• Conduct site visits, operational reviews, safety inspections, and business assessments
• Review operational KPIs and develop action plans for performance gaps
• Communicate with customer leadership and serve as an escalation point for operational concerns
• Partner with Talent Acquisition to maintain candidate pipelines and staffing levels
• Support hiring, development, promotions, corrective action, and terminations of associates
• Ensure compliance with company policies, procedures, audits, and applicable laws
• Promote a strong safety culture through inspections, coaching, reporting, and corrective action
• Identify and develop high-potential leaders and maintain succession plans
• Collaborate with the Regional Operations Manager and support departments on company initiatives and continuous improvement
• Support budgeting, labor management, payroll oversight, and financial performance monitoring
• Provide operational updates, risks, and recommendations to regional leadership