Account Success Coordinator

Fifth Third Bank

. Oversee all aspects of assigned installer accounts to meet deliverables .

Posted 10/15/2026full-timeRemote • Ohio • United StatesMid-LevelSenior💰 $54,400 - $111,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in PV System Project Management, with a strong focus on risk assessment, quality review, and effective communication. Proficient in coordinating with installation partners and managing funding processes to ensure project deliverables are met.

Highest-signal resume keywords

PV System Project ManagementRisk Assessment and ManagementSalesforce ProficiencyMicrosoft Office ProficiencyExcellent Verbal and Written Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementQuality ReviewRisk MonitoringFunding ReviewData Analysis

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-Solving SkillsCollaboration Skills

Tools & Technologies

SalesforceMicrosoft ExcelMicrosoft Word

Industry Keywords

PV SystemsInstallation PartnersDeliverablesCorrective ActionAccount-Level Risk

About the role

Key responsibilities & impact

Oversee all aspects of assigned installer accounts to meet deliverables
Conduct quality reviews of installed PV systems
Facilitate corrective action with active partners and third-party service providers
Conduct funding reviews at project milestones
Coordinate and track funding disbursements and reserves
Collaborate with installation partners to set and meet defined goals and deliverables
Support Dividend’s installation partners, Complaint Management, and Servicing teams
Develop and produce weekly department-level reporting
Mitigate account-level risk, minimize exposure, investigate problems, track progress, and produce reports
Exchange ideas and opinions, elevate concerns, and follow bank policies and procedures
Identify, assess, manage, monitor, and report risks within the Bank’s risk appetite

Requirements

What you’ll need

PV System project management experience
Bachelor’s degree, preferably in Management, Business, Communication, or a related field, or equivalent work experience
Sufficient technical background knowledge and experience to evaluate and provide analysis and direction to complex issues
Excellent verbal and written communication skills
Ability to clearly articulate ideas
Excellent interpersonal skills
Proficiency with Salesforce and Microsoft Office
Excel and Word required

Benefits

Comp & perks

Career development
Competitive benefits package
Flexible work schedule
Generous time away policy
Comprehensive benefits supporting physical, financial, emotional and social well-being
Incentive compensation plan based on company, line of business and/or individual performance