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Associate Trust Administrator – Special Needs Trusts
Fifth Third Bank. Provide administrative and operational support for fiduciary account management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fiduciary account management, including client servicing, documentation management, and operational support. Proficient in trust administration and estate planning concepts, with strong communication and analytical skills.
Highest-signal resume keywords
Fiduciary AdministrationClient Service ExperienceTrust Administration KnowledgeAttention To DetailCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementTransaction ProcessingData ManagementReport PreparationOperational Processes
Soft Skills
Problem-Solving SkillsCollaborationProfessional Presence
Industry Keywords
Estate PlanningIncome Tax ConceptsGift Tax ConceptsEstate Tax Concepts
About the role
Key responsibilities & impact- Provide administrative and operational support for fiduciary account management
- Support internal and external clients, including beneficiaries and advisors, with routine inquiries and account-related requests
- Maintain client account information, records, statements, and client data
- Support cash movements, check processing, account updates, and other transactions
- Monitor account activity for overdrafts and exceptions, escalating issues and supporting resolution
- Assist with account openings, closings, transfers, documentation, asset movement, and system setup
- Prepare reports and gather account data for reviews, audits, and client servicing
- Coordinate documentation with internal teams, external partners, and tax preparers
- Work with Trust Administrators and Trust Officers on account management and client servicing
- Follow established procedures and perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent required
- Bachelor's degree preferred
- Minimum of 2 years of demonstrated fiduciary administration or client service experience preferred
- Basic knowledge of trust administration, estate planning strategies, and income, gift, and estate tax concepts
- Foundational proficiency in client service, administrative support, fiduciary awareness, attention to detail, and communication
- Ability to manage account documentation, transactions, and operational processes accurately
- Effective written and verbal communication skills
- Basic analytical and problem-solving skills
- Ability to collaborate with professionals across multiple disciplines
- Professional presence with clients, partners, and internal stakeholders
Benefits
Comp & perks- Incentive compensation plan eligibility
- Comprehensive benefits supporting physical, financial, emotional, and social well-being
- Benefits for employees and their families