Financial Center Manager Associate

Fifth Third Bank

. Complete the FCMA roadmap and all onboarding activities through program completion .

Posted 11/9/2026full-timeMooresville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong consultative selling skills and the ability to analyze customer financial needs, while effectively leading and coaching a team. Proficient in developing customer relationships and executing business strategies within a collaborative environment.

Highest-signal resume keywords

Consultative Selling Skills CertificationLeadership Experience in Sales EnvironmentAbility to Analyze Credit and Financial InformationS.A.F.E. Act RegistrationBusiness Acumen

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Financial Needs AssessmentSales Strategy DevelopmentTeam CoachingConsultative SalesBusiness Relationship Development

Soft Skills

Verbal CommunicationWritten CommunicationDecision MakingCollaborationCustomer Experience Focus

Tools & Technologies

Fifth Third ProductsInternal Resources

Certifications & Qualifications

Consultative Selling Skills CertificationS.A.F.E. Act Registration

Industry Keywords

Sales EnvironmentFinancial ServicesBancorp Code of Business Conduct and EthicsCommunity-Benefiting Activities

About the role

Key responsibilities & impact

Complete the FCMA roadmap and all onboarding activities through program completion
Complete Consultative Selling Skills Certification
Participate in rotations across Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management
Develop Consumer and Small Business customer relationships through memorable customer experiences
Gain proficiency in Fifth Third products, services, processes, and internal resources
Identify customer financial needs and recommend appropriate solutions through consultative sales
Develop integrated book of business strategies and Financial Needs Assessments
Source, develop, coach, and lead a team
Cultivate a collaborative One Bank culture with business partners
Participate in community-benefiting activities
Follow the Bancorp Code of Business Conduct and Ethics
Assist with employee feedback, development, career growth, and recognition
Travel periodically within the Bancorp footprint for meetings and training

Requirements

What you’ll need

College degree or two (2) or more years of leadership experience in a sales environment
Ability to professionally represent Fifth Third Bank in verbal and written communication
Capable of analyzing credit and financial information
Ability to successfully execute and coach sales activities
Exhibits business acumen
Demonstrated ability in making sound decisions
S.A.F.E. Act registration required at the time of employment through the Nationwide Mortgage Licensing System (NMLS)

Benefits

Comp & perks

Comprehensive benefits programs supporting physical, financial, emotional and social well-being
Differentiated compensation offerings
Employee recognition through Total Rewards