Personal Banker Associate I

Fifth Third Bank

. Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service .

Posted 9/23/2026full-timeLong Beach • California • United StatesJuniorMid-Level💰 $43,680 - $69,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales processes and financial needs assessments, with a strong ability to build relationships and cross-sell financial products. Proficient in maintaining compliance with retail policies and providing guidance on sales and referral processes.

Highest-signal resume keywords

Consultative Sales ProcessFinancial Needs AssessmentS.A.F.E. Act RegistrationAdvanced Math FunctionsCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisTeller TransactionsConsumer Loan ProcessingBankcard ProcessesSales Activities

Soft Skills

Verbal CommunicationWritten CommunicationProfessional AppearanceSound Judgment

Tools & Technologies

CAMPMarketing Tools

Certifications & Qualifications

S.A.F.E. Act Registration

Industry Keywords

Financial IndustryRetail PoliciesConsumer ProductsSmall Business ServicesCommunity Financial Literacy

About the role

Key responsibilities & impact

Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service
Use the consultative sales process and Financial Needs Assessment to identify customers’ current and future financial needs
Recommend Retail consumer and small business products and services
Proactively contact customers using CAMP and approved marketing tools and set appointments for financial reviews
Cross-sell to existing customers and participate in outside sales activities and community financial literacy events
Build relationships with Mortgage, Small Business, Commercial and Investment partners and refer customers when appropriate
Meet customer experience and individual/team production goals
Provide guidance to CSRs on sales and referral processes
Process teller transactions and work as part of the platform staff
Participate in consumer loan and bankcard processes from application through closing
Participate in Financial Center or Bank Mart opening and closing
Maintain confidentiality, follow policies and ethics requirements, and mitigate fraud and risk

Requirements

What you’ll need

College degree or work experience providing transferrable skills, or combination of education and experience
Experience in the financial industry preferred
Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers
Understanding of advanced math functions for analysis of credit and financial information
Professional appearance and verbal/written communication
Ability to develop working knowledge of Retail policies and procedures and exercise sound judgment
S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Ability to travel within the affiliate for training
Ability to travel outside the affiliate for classroom training
Scheduling flexibility

Benefits

Comp & perks

Comprehensive benefits programs supporting physical, financial, emotional and social well-being
Differentiated compensation offerings
Training and education program
Certification opportunity at the conclusion of the onboarding program