Personal Banker Associate I

Fifth Third Bank

. Complete onboarding and education rotations in operations and Sales & Service .

Posted 9/18/2026full-timeWatsonville • California • United StatesJuniorMid-Level💰 $43,680 - $69,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales processes and financial needs assessments to effectively identify and meet customer financial needs. Proficient in building relationships with various partners and achieving production goals to drive revenue growth.

Highest-signal resume keywords

Consultative Sales ProcessesFinancial Needs AssessmentsS.A.F.E. Act RegistrationRetail Consumer Products KnowledgeAdvanced Math Functions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ActivitiesCross-SellingTeller TransactionsConsumer Loan ProcessingBankcard Processes

Soft Skills

Verbal CommunicationWritten CommunicationRelationship BuildingGood Judgment

Tools & Technologies

CAMPMarketing Tools

Certifications & Qualifications

S.A.F.E. Act Registration

Industry Keywords

Financial IndustryRetail Policies and ProceduresCustomer ExperienceRevenue GrowthConfidentiality Requirements

About the role

Key responsibilities & impact

Complete onboarding and education rotations in operations and Sales & Service
Use consultative sales processes and Financial Needs Assessments to identify customer financial needs
Maintain knowledge of Retail consumer and small business products and recommend appropriate solutions
Use CAMP and approved marketing tools to contact customers and set financial review appointments
Cross-sell to existing customers and conduct outside sales activities
Build relationships with Mortgage, Small Business, Commercial, and Investment partners and make referrals
Meet customer experience and individual/team production goals and contribute to revenue growth
Guide CSRs on sales and referral processes
Process teller transactions and work as part of platform staff
Support consumer loan and bankcard processes from application through closing
Participate in Financial Center or Bank Mart opening and closing
Follow policies, procedures, risk controls, and confidentiality requirements

Requirements

What you’ll need

College degree or work experience providing transferable skills, or combination of education and experience
Experience in the financial industry preferred
Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers
Understanding of advanced math functions for analysis of credit and financial information
Professional appearance and verbal/written communication
Ability to develop working knowledge of Retail policies and procedures and use good judgment
S.A.F.E. Act registration at time of employment through the Nationwide Mortgage Licensing System (NMLS)
Ability to travel within the affiliate for training
Travel outside of the affiliate for classroom training
Scheduling flexibility

Benefits

Comp & perks

Comprehensive benefits programs supporting physical, financial, emotional, and social well-being
Differentiated compensation offerings
Training and education program
4–8 week onboarding and education program
Certification opportunity at the conclusion of the program