Personal Banker I

Fifth Third Bank

. Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service .

Posted 10/1/2026full-timeHuntsville • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales processes and financial needs assessment, with a strong focus on customer relationship building and satisfaction. Proficient in retail banking operations, including loan processing and adherence to compliance standards.

Highest-signal resume keywords

Consultative Sales ProcessFinancial Needs AssessmentRetail Banking OperationsS.A.F.E. Act RegistrationCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Advanced Math FunctionsRetail Product ProcessingConsumer Loan ProcessingBankcard ProcessesSales Activities

Soft Skills

Verbal CommunicationWritten CommunicationCustomer SatisfactionProblem ResolutionTeam Collaboration

Tools & Technologies

CAMPMarketing Tools

Certifications & Qualifications

S.A.F.E. Act Registration

Industry Keywords

Financial IndustryRisk ManagementFraud PreventionConfidentialityBank Policies

About the role

Key responsibilities & impact

Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service
Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs
Recommend Retail consumer and small business products and services
Use CAMP and approved marketing tools to contact customers and set financial review appointments
Cross-sell to existing customers and participate in outside sales activities
Build relationships with Mortgage, Small Business, Commercial, and Investment partners and make referrals
Meet customer experience and individual/team production goals
Provide guidance to CSRs on sales and referral processes
Promote customer satisfaction and resolve customer issues
Process and service Retail products, including teller transactions
Participate in consumer loan and bankcard processes from application through closing
Participate in Financial Center or Bank Mart opening and closing
Follow risk management, fraud prevention, confidentiality, ethics, and bank policies

Requirements

What you’ll need

College degree or work experience providing transferrable skills, or combination of education and experience
Experience in the financial industry preferred
Ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to established customers
Understanding of advanced math functions for analysis of credit and financial information
Professional appearance and verbal/written communication
Ability to develop working knowledge of Retail policies and procedures and exercise sound judgment
S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Ability to travel within the affiliate for training
Ability to travel outside the affiliate for classroom training
Scheduling flexibility

Benefits

Comp & perks

Comprehensive benefits
Differentiated compensation offerings
Benefits supporting physical, financial, emotional, and social well-being
4–8 week on-boarding and education program
Training and education program certification opportunity