Personal Banker II

Fifth Third Bank

. Cultivate, maintain, and enhance relationships within an assigned book of business through proactive outreach in person, by phone, or through other appropriate channels .

Posted 9/25/2026full-timeLos Angeles • California • United StatesJunior💰 $44,300 - $73,000 per yearWebsite

About the role

Key responsibilities & impact

Cultivate, maintain, and enhance relationships within an assigned book of business through proactive outreach in person, by phone, or through other appropriate channels
Use a consultative approach to uncover customer needs and tailor recommendations, solutions, and advice
Maintain working knowledge of products, services, and processes offered
Collaborate with internal partners to meet customer needs and resolve problems
Analyze customer credit data and related financial information to ensure customers receive appropriate solutions
Provide customer support and reinforce the value of current and new technology
Follow the Bancorp Code of Business Conduct and Ethics and related policies
Identify, assess, manage, monitor, and report risks while operating within the Bank's risk appetite
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma/GED and 1 year customer service experience, or college degree or equivalent military experience
Experience in a sales environment required
Experience in financial industry a plus
Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships
Ability to professionally represent Fifth Third Bank in verbal and written communication
Capable of analyzing credit and financial information
Exhibits business acumen
Demonstrated ability in making sound decisions
S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS)
Ability to work in a normal office environment
Ability to tolerate extended viewing of computer screens

Benefits

Comp & perks

Incentive compensation plan eligibility based on company, line of business and/or individual performance
Comprehensive benefits supporting physical, financial, emotional and social well-being
Differentiated compensation offerings
Periodic travel within the Bancorp footprint to attend meetings and/or training