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Fifth Third Bank

Risk Advisory Associate

Fifth Third Bank

. Coordinate assigned insurance cases from intake through underwriting, issue and delivery .

Posted 10/14/2026full-timeUnited StatesMid-Level💰 $71,100 - $145,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing insurance cases, including intake, underwriting, and documentation processes, while ensuring compliance with licensing and operational requirements. Proficient in client communication and maintaining accurate records across multiple stakeholders and deadlines.

Highest-signal resume keywords
Insurance Case CoordinationClient-Service CommunicationDocumentation ManagementCRM ProficiencyState Insurance Licenses

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Insurance DocumentationWorkflow ManagementData GatheringPolicy AnalysisDeadline Tracking
Soft Skills
Professional CommunicationAdaptabilityAttention to Detail
Tools & Technologies
CRM SoftwareCarrier PortalsMicrosoft Office
Certifications & Qualifications
CLUChFCCFP
Industry Keywords
Wealth ManagementFinancial PlanningLife InsuranceHealth InsuranceLong-Term Care

About the role

Key responsibilities & impact
  • Coordinate assigned insurance cases from intake through underwriting, issue and delivery
  • Track requirements, deadlines, approvals and follow-up items
  • Prepare and process applications, policy changes, exception requests, service forms and related documentation
  • Gather client and policy information, organize existing coverage and prepare preliminary analyses
  • Request and organize carrier illustrations, quotes and marketing summaries
  • Support comparison materials and presentation preparation for consultant review
  • Respond to routine client and advisor inquiries and communicate case status
  • Coordinate outstanding requirements with clients, advisors and internal partners
  • Work with carriers, underwriters, transfer companies and other providers to resolve requirements
  • Maintain accurate CRM, pipeline, electronic file and case-note information
  • Assist with in-force policy data collection, annual reviews, premium tracking and issue identification
  • Follow licensing, privacy, documentation, suitability, escalation and operational requirements
  • Provide flexible coverage across regions and contribute to process improvements
  • Build technical knowledge through coaching, training and progressively complex assignments
  • Perform other duties as assigned and adapt to changing priorities

Requirements

What you’ll need
  • Bachelor’s degree or equivalent combination of education and experience
  • Three or more years of insurance, wealth management, financial planning, banking operations or comparable client-service experience
  • Appropriate state insurance licenses for Life, Health and Long-Term Care are required within the timeframe established by Fifth Third licensing guidelines
  • Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately
  • Proficiency in organizing multiple cases, requirements, deadlines and stakeholders through completion
  • Experience preparing, reviewing and maintaining insurance and client documentation
  • Professional client-service communication and follow-through
  • Ability to gather data, review policy information and prepare organized materials for senior review
  • Ability to follow policies, protect confidential information and escalate concerns appropriately
  • Familiarity with life, disability, long-term care or annuity products, underwriting and policy-service processes
  • Experience with CRM, carrier portals, workflow tools and Microsoft Office applications
  • Progress toward CLU, ChFC, CFP or another relevant insurance or financial-planning designation

Benefits

Comp & perks
  • Incentive compensation plan eligibility based on company, line of business and/or individual performance
  • Comprehensive benefits supporting physical, financial, emotional and social well-being
  • Differentiated compensation offerings
  • Professional development through coaching, training and progressively complex assignments
  • Support for progress toward CLU, ChFC, CFP or another relevant insurance or financial-planning designation