Senior Relationship Manager

Fifth Third Bank

. Develop profitable business and monitor the quality of a large existing portfolio of companies within the Newline vertical .

Posted 10/15/2026full-timeNew York City • New York • United StatesSenior💰 $121,900 - $262,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Commercial Banking and Relationship Management, with a strong focus on developing and managing client relationships, analyzing financial information, and providing tailored treasury and payment solutions. Proficient in consultative selling and strategic planning to optimize client profitability and satisfaction.

Highest-signal resume keywords

Commercial Banking ExperienceRelationship Account ManagementFinancial Statement AnalysisTreasury Management KnowledgeConsultative Selling Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisCredit UnderwritingTreasury Management SolutionsPayment SolutionsBusiness Strategy Development

Soft Skills

Impactful CommunicationTeam CollaborationNegotiation SkillsClient Relationship BuildingProblem Solving

Tools & Technologies

CRM SoftwareMicrosoft Office Suite

Industry Keywords

Payments IndustryCommercial ProductsFinancial Statement ReviewClient Needs AssessmentRisk Management

About the role

Key responsibilities & impact

Develop profitable business and monitor the quality of a large existing portfolio of companies within the Newline vertical
Grow relationships using Newline money movement services and technology, including sponsorship services, instant payment and API connectivity
Develop trusted advisory relationships with senior executives such as CEOs, CFOs and COOs
Lead and coordinate with One Bank Partners to create and implement relationship strategies for large, complex clients and prospects
Offer comprehensive treasury and embedded payment solutions based on client and prospect needs
Participate actively in industry events and community activities
Work with product partners and implementation teams to qualify, price and communicate requirements for embedded payment opportunities
Identify and develop profitable new lead-left client relationships through centers of influence, existing clients and referral sources
Grow long-term profitable lead-left relationships
Deepen existing relationships and acquire new high-value prospective relationships with internal Fifth Third partners
Attend industry forums, conferences and meetings to expand relationship networks and knowledge of trends, practices, services and competition
Analyze and develop tailored relationship strategies for clients and prospects with One Bank partners
Plan and conduct relationship strategy review meetings with internal business partners and client trusted advisors
Manage customer relationships to maximize bank opportunities while considering risk and customer needs
Meet customers regularly to enhance trusted-advisor relationships and ensure business needs are met
Lead and coordinate client-facing activities, including credit support, treasury management and capital markets
Use the CRM system for activity tracking, call reports and pipeline management
Reinforce CRM use among assigned Fifth Third partners
Use consultative selling skills, commercial playbook principles and call-reporting plans to enhance client experience
Analyze financial information and determine questions for credit requests
Partner with Portfolio Managers and Credit Officers on credit requests and follow portfolio management guidelines
Monitor customer financial performance, condition and industry trends to ensure credit exposure is acceptable and appropriately priced
Provide guidance to Commercial RM I and II

Requirements

What you’ll need

Bachelor's or Master's in Business (e.g. Business Administration, Finance, Accounting) or equivalent work experience preferred
Minimum of 10 years Commercial Banking experience
9 years of relationship account management experience preferred
Formalized commercial banking training or equivalent payment industry experience required
Underwriting experience preferred
Strong business acumen, including detailed analysis, financial statement review and understanding of accounting principles
Thorough knowledge of Commercial, Treasury Management and financing options
Ability to assess client needs, profitability drivers and corporate/personal life cycles to optimize financial solutions
Strong presentation and impactful communication skills
Proven ability to identify and understand business issues, problems and opportunities and create relevant solutions
Proven ability to explore options for prospective clients or existing buyers/COIs before advocating solutions
Ability to influence client decisions regarding strategy and product solutions and engage in joint business planning
Ability to determine tasks, resources and project requirements and define roles and responsibilities
Ability to identify relationships that should be initiated or improved to achieve business goals and fulfill client needs
Strong verbal and written communication skills, especially face-to-face negotiation experience
Proven ability to work in a team-based sales environment
Proficiency in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred
Regional/local travel
Position requires knowledge of payments industry, treasury products, payments verticals, credit, commercial products and financial statement analysis

Benefits

Comp & perks

Incentive compensation plan based on company, line of business and/or individual performance
Comprehensive benefits programs supporting physical, financial, emotional and social well-being
Benefits for employees and their families
Equal employment opportunity and inclusive culture