Small Business Advocate

Fifth Third Bank

. Build strong, trust-based relationships with small business owners in low- to moderate-income neighborhoods .

Posted 10/7/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $71,100 - $145,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in small business development and community outreach, with a strong focus on building relationships and advocating for the needs of small business owners in low- to moderate-income neighborhoods. Proficient in coordinating community development activities and supporting access to financial products and services.

Highest-signal resume keywords

Small Business DevelopmentCommunity OutreachCRA KnowledgeRelationship BuildingFinancial Products Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Community DevelopmentProgram DesignFinancial SolutionsData TrackingRegulatory Compliance

Soft Skills

CommunicationProblem-SolvingAdaptabilityCollaborationAdvocacy

Tools & Technologies

WorkshopsSeminarsNetworking Events

Industry Keywords

CRA-Eligible ActivitiesSpecial Purpose Credit ProgramsLow- to Moderate-Income AreasCommunity Development Financial Institutions

About the role

Key responsibilities & impact

Build strong, trust-based relationships with small business owners in low- to moderate-income neighborhoods
Serve as an advocate by understanding and elevating local business owners’ needs
Collaborate with Community Development Financial Institutions (CDFIs) to broaden access to capital and technical assistance
Contribute to CRA-eligible community development activities
Partner with regional and local leadership to identify outreach opportunities and expand support through Special Purpose Credit Programs (SPCPs)
Provide insights to strengthen program design and enhance support for small businesses
Coordinate place-based initiatives across the Bank’s footprint
Support leadership in identifying, documenting, and communicating activities aligned with CRA goals
Connect small businesses with financial solutions, educational tools, and networking opportunities
Promote programs that enhance access to capital, mentorship, and operational guidance
Facilitate workshops, seminars, and events for small business owners
Advocate for fair and consistent access to financial products and services
Track engagement, program participation, and impact across key initiatives
Identify gaps and trends to inform strategic improvements
Support documentation and reporting of CRA-related activities in accordance with regulatory standards
Perform additional responsibilities as assigned

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Community Development, or a related field—or equivalent professional experience
Minimum of 3 years in small business development, community outreach, advocacy, or similar fields
Exposure to CRA or community development is advantageous
Strong understanding of challenges and opportunities specific to small businesses operating in low- to moderate-income areas
Exceptional relationship-building, communication, and problem-solving capabilities
Ability to work effectively across teams and adapt to dynamic business environments
Direct experience supporting small businesses in low- to moderate-income communities
Working knowledge of financial products and services used by small businesses
Familiarity with CRA community development concepts and industry best practices
Multilingual abilities support broader engagement and inclusion

Benefits

Comp & perks

Comprehensive benefits programs supporting physical, financial, emotional, and social well-being
Incentive compensation plan eligibility based on company, line of business, and/or individual performance