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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategic account management, driving revenue growth, and fostering executive relationships within the fintech and banking sectors. Proven ability to lead cross-functional teams and navigate complex commercial environments to achieve client objectives.
Highest-signal resume keywords
Strategic Account PlanningExecutive Relationship ManagementCommercial NegotiationFintech KnowledgeStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Software ExperiencePayments KnowledgeLending KnowledgeComplex NegotiationMulti-Product Opportunities ManagementClient Strategy UnderstandingRisk Mitigation StrategiesBusiness Outcome DeliveryGovernance LeadershipCross-Functional Team Leadership
Soft Skills
Strong CommunicationExecutive PresenceCollaborationAdaptabilityClient-First Mindset
Industry Keywords
FintechBankingPaymentsLendingCommercial EnvironmentsC-Suite EngagementStrategic GrowthLong-Term Value CreationExecutive Business ReviewsMatrix Organisations
About the role
Key responsibilities & impact- Drive revenue growth, retention, and long-term value creation across Finastra’s most strategic global clients
- Act as a trusted executive-level advisor to senior client stakeholders
- Shape strategic account plans and identify growth opportunities
- Orchestrate cross-functional teams to deliver measurable business outcomes
- Act as the CEO of the account
- Develop and execute long-term, multi-year strategic account strategies and plans
- Expand executive engagement and strengthen client partnerships
- Maximize value across Finastra’s most important global relationships
- Build and maintain trusted relationships with executive stakeholders
- Expand engagement across geographies, business lines, and executive buying centres
- Lead governance, Executive Business Reviews, and QBRs
- Develop executive sponsorship and engagement strategies
- Understand client strategy, industry dynamics, and transformation priorities
- Drive co-innovation aligned to client objectives
- Anticipate risks and develop mitigation strategies
- Lead virtual account teams across Sales, Product, Delivery, Customer Success, Finance, and Legal
- Align stakeholders around client outcomes and business priorities
- Remove execution barriers and drive accountability
- Coordinate executive engagement and responses
- Manage critical escalations effectively
Requirements
What you’ll need- Extensive enterprise software, fintech, payments, or lending sales experience
- Track record of operating in complex, high-value commercial environments
- Demonstrated success managing large global strategic accounts
- Proven success leading complex multi-product opportunities and commercial negotiations
- Experience engaging C-suite and executive stakeholders
- Strong understanding of banking and fintech
- Payments or lending knowledge highly preferred
- Executive relationship management and stakeholder engagement
- Strategic account planning and execution
- Commercial acumen and negotiation capability
- Strategic thinking and problem solving
- Strong communication and executive presence
- Ability to operate effectively within complex matrix organisations
- Ownership and accountability for outcomes
- Integrity, authenticity, collaboration, resilience, adaptability, client-first mindset, constructive challenge, innovation, and an AI-first mindset
Benefits
Comp & perks- Unlimited vacation, subject to local regulations and business priorities
- Hybrid working arrangements
- Paid time off for voting, bereavement, and sick leave
- Confidential one-to-one support through the Employee Assistance Program
- Wellbeing Champions and Gather Groups
- Monthly wellbeing events and initiatives
- Medical, life, and disability insurance
- Retirement plans
- Lifestyle and other benefits
- Paid time off for volunteering
- Donation-matching opportunities
- Inclusion communities, including Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra
- Online learning and accredited courses through the Skills & Career Navigator tool
- Global recognition program, Finastra Celebrates
- Regular employee surveys