Finastra

DevOps Engineer

• Move the organization further toward an SRE operating model by reducing manual operations, improving observability, and engineering automation
• Identify repetitive work, reliability risks, monitoring gaps, and automation opportunities and take ownership of solutions
• Investigate production incidents, communicate findings, recommend actions, and remain engaged through resolution
• Design and develop reusable automation for repetitive operational tasks
• Develop automation using PowerShell, Python, Ansible, APIs, and other appropriate technologies
• Integrate infrastructure automation into enterprise CI/CD and DevOps pipelines
• Implement infrastructure as code using Terraform and related technologies
• Develop automated health checks, validation, remediation, and reporting
• Design and implement disaster recovery automation across multiple products
• Automate failover, failback, infrastructure validation, application validation, and customer validation
• Improve availability, resiliency, and recoverability
• Improve monitoring, observability, and alerting using Grafana and other enterprise monitoring platforms
• Develop and automate monitoring plugins, health checks, configuration, and deployment
• Improve proactive detection and reduce unnecessary alerts
• Develop automated remediation where appropriate
• Support production infrastructure across Azure, virtualized, and on-premises environments
• Automate infrastructure provisioning, configuration, maintenance, patching, vulnerability remediation, security hardening, and compliance validation
• Integrate Ansible-based infrastructure and security automation into enterprise DevOps pipelines
• Collaborate with cloud, network, database, middleware, security, application, and infrastructure teams
• Provide hands-on support for Windows Server infrastructure
• Troubleshoot Windows services, Active Directory, Group Policy, DNS, networking, certificates, authentication, and operating system issues
• Participate in production maintenance and disaster recovery activities
• Participate in Sev1/2/3 production incidents and take technical ownership through service restoration
• Troubleshoot complex infrastructure and application-related issues
• Perform root cause analysis and implement permanent engineering solutions
• Convert incident patterns into monitoring, automation, or reliability improvements
• Embed AI into project delivery to drive productivity, automate routine activities, strengthen decision quality through trusted data, and deliver continuous process improvement

Senior Site Reliability Engineer

Sales

• Manage assigned customer accounts and develop account plans to support revenue growth and customer success
• Engage proactively and regularly with customers, including on-site visits, to build relationships and understand business drivers and challenges
• Build and maintain relationships with existing clients, communicating strategic plans and status updates
• Identify and drive opportunities within existing accounts, including service engagements, upsells, renewals, and contract optimization
• Analyze clients' business needs and challenges to develop account strategies and solution recommendations
• Collaborate across functions to manage customer opportunities, including services, upsells, renewals, and compliance requirements
• Maintain accurate account and forecasting data in CRM systems
• Coordinate internal resources to deliver sales, marketing, and proposal materials to customers
• Develop and maintain relationships with industry and professional organizations
• Stay abreast of industry trends, competitors, and company products and services
• Participate in training programs as directed by the manager
• Embed AI into day-to-day work to increase productivity, reduce manual effort, validate information against trusted sources, improve processes, and translate data-driven insights into better business outcomes
• Report to Regional MDs within the Sales organization
• Support revenue growth, assigned revenue targets, and long-term client retention

Senior Site Reliability Engineer

Junior Sales Executive – APAC