FindErnest

DevOps Engineer

• Lead the DevOps team and coordinate operations, development, and testing through automation and streamlined integration and deployment processes
• Drive technical solution support for continuous integration and continuous deployment
• Design and define DevOps architecture and frameworks for project or module delivery according to client requirements
• Select DevOps tools and platforms aligned with customer requirements
• Create tool deployment models for validation, testing, and performance monitoring, and provision resources accordingly
• Define and manage IT infrastructure required by supported software code
• Manage the DevOps pipeline across planning, coding, building, testing, staging, release, configuration, and monitoring
• Collaborate on coding and scripting to connect application code with operating systems and production infrastructure
• Onboard application configuration from planning through release
• Integrate security throughout the DevOps lifecycle to maintain cybersecurity and data privacy
• Provide customer support for DevOps tools and respond to internal and external escalations
• Troubleshoot implementation issues involving DevOps tools
• Perform root cause analysis for major incidents and critical issues
• Develop alternative solutions based on root cause analysis
• Follow escalation processes for complex or unresolved issues
• Transfer knowledge, share best practices, and motivate the team
• Forecast talent requirements and hire appropriate team resources
• Train direct reports on recruitment and selection decisions
• Ensure compliance with Wipro onboarding and training standards
• Build an internal talent pool and support career progression
• Promote diversity in leadership positions
• Set goals, conduct performance reviews and appraisals, and provide constructive feedback
• Address performance issues and implement necessary actions
• Ensure team understanding and use of organizational performance programs
• Lead engagement initiatives, track satisfaction scores, and improve team engagement
• Assign challenging projects and recognize employee contributions

DevOps Lead L2