Multi-State ABA Operations Manager

Finni Health (YC W23)

. Build trusted relationships with independent ABA practice owners across multiple states .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in ABA practice operations, financial analysis, and strategic growth planning, with a strong ability to translate complex data into actionable business recommendations. Proven track record in building relationships with healthcare providers and navigating operational challenges to drive sustainable growth.

Highest-signal resume keywords

5+ Years Experience In ABA Or Behavioral HealthStrong Understanding Of ABA Practice OperationsExperience Supporting New Practice LaunchesAbility To Analyze Financial Statements And BudgetsExceptional Communication And Relationship-Building Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisOperational Performance ImprovementKPI Development And TrackingStaffing Model OptimizationOperational Workflow DevelopmentData AnalysisBudget ManagementP&L ContributionRegulatory ComplianceReimbursement Knowledge

Soft Skills

Relationship BuildingCritical ThinkingProblem SolvingAdaptabilityCollaboration

Industry Keywords

ABA RegulationsHealthcare OperationsPatient GrowthProvider UtilizationMedicaid ProgramsCredentialing ProcessesPayer RelationshipsOperational ChallengesPractice PerformanceFinancial Drivers

About the role

Key responsibilities & impact

Build trusted relationships with independent ABA practice owners across multiple states
Understand each practice’s business model, goals, operational challenges, financial performance, and growth opportunities
Act as a strategic thought partner on operational, financial, and expansion decisions
Identify opportunities to improve practice performance and address challenges proactively
Translate provider goals into actionable business and operational plans and execute them with owners
Support launches of new ABA practices and expansion into additional states and markets
Help providers navigate operational requirements and complexities of establishing and scaling practices
Identify expansion roadblocks and coordinate with internal Finni teams to resolve them
Develop scalable operational approaches for sustainable growth across locations and markets
Support providers throughout the lifecycle of their partnership with Finni
Analyze practice-level financial and operational performance to identify growth, efficiency, and profitability opportunities
Partner with providers on patient volume, provider utilization, staffing, retention, revenue, and margin strategies
Develop and track KPIs for practice health and progress
Create regular business reviews and presentation decks communicating performance, opportunities, and recommended actions
Explain financial and operational implications of key business decisions
Identify recurring operational challenges and develop scalable cross-functional solutions
Improve workflows, processes, tools, and systems for provider operations and growth
Use data to identify trends, diagnose issues, and measure operational improvements
Establish SLAs, KPIs, and accountability structures across the provider experience
Collaborate with RCM, credentialing, product, operations, and leadership teams
Bridge provider needs and internal teams and help prioritize and resolve cross-functional issues
Partner with Finni leadership on strategic initiatives
Become an expert on Finni’s products, services, and operating model
Improve provider-facing resources, training, documentation, and self-service tools
Make the provider experience more proactive, scalable, and effective

Requirements

What you’ll need

5+ years of experience in ABA or behavioral health, with significant experience operating, managing, or supporting ABA practices
Experience supporting practices, clinics, or healthcare operations across multiple states is strongly preferred
Familiarity with state-specific ABA regulations, payer requirements, Medicaid programs, credentialing processes, and reimbursement environments is highly valued
Strong understanding of ABA practice operations, including clinical operations, staffing, utilization, scheduling, patient growth, retention, compliance, RCM, payer relationships, and reimbursement
Experience partnering directly with BCBAs, clinical leaders, practice owners, or other healthcare providers
Understanding of the relationship between clinical quality, provider capacity, operational performance, and financial outcomes
Strong understanding of the financial drivers of an ABA practice
Comfortable analyzing financial statements, budgets, revenue, expenses, staffing costs, utilization, margins, and other key business drivers
Experience owning or contributing to financial performance, P&L, or budgets preferred
Ability to translate financial and operational data into actionable recommendations
Understanding of how payer mix, reimbursement, patient volume, staffing, utilization, and retention impact profitability
Proven ability to identify operational challenges, determine root causes, and develop practical solutions
Experience supporting new practice launches, entering new markets, and preparing operations for sustainable growth
Experience developing or optimizing staffing models, operational workflows, and accountability structures
Strong understanding of operational KPIs and use of data to improve practice performance
Experience setting and managing targets related to growth, retention, utilization, patient access, provider productivity, and profitability
Comfortable balancing immediate operational needs with longer-term growth and expansion priorities
Strong analytical and critical-thinking skills
Ability to navigate complex, ambiguous problems and identify underlying operational and business drivers
Comfortable developing actionable growth plans and executing them with stakeholders
Experience building operational processes, systems, and infrastructure in growing or evolving organizations
Highly resourceful, adaptable, and willing to roll up your sleeves
Exceptional communication and relationship-building skills
Ability to build trust with independent practice owners and advise on operational, financial, and business decisions
Comfortable influencing and collaborating with providers without direct authority
Ability to communicate complex operational and financial concepts clearly
Genuine interest in helping independent healthcare business owners build successful practices
United States work authorization required

Benefits

Comp & perks

Competitive compensation
401(k)
Medical, dental, and vision insurance
Flexible work schedule
Paid time off
Paid holidays
Opportunity to have a meaningful impact on the growth of a rapidly scaling healthcare company
Work directly with ABA practice owners and Finni leadership to shape the future of the provider experience