Finni Health (YC W23)

Manager

• Drive end-to-end licensing processes for BCBAs and RBTs, including submissions, renewals, and updates across multiple states and jurisdictions
• Monitor licensing regulations and changes for behavioral health professionals
• Update internal procedures and ensure compliance with state boards and regulatory bodies
• Oversee an offshore licensing team responsible for application preparation, submissions, and follow-up
• Triage and respond to licensing inquiries and guidance requests from BCBAs, RBTs, and support staff
• Maintain compliance, documentation, and quality standards across licensing activities
• Lead workflow optimization and process improvement initiatives to reduce turnaround times and improve provider satisfaction
• Collaborate with product, provider success, compliance, HR, finance, and other teams
• Adapt to evolving responsibilities and projects as Finni Health grows

Licensing Manager

Behavior Analyst

• Build a behavioral therapy practice from the ground up with Finni Health
• Collaborate with the team on guidelines, handbooks, and processes for the practice
• Communicate about billing and insurance to meet payor requirements and submission deadlines
• Provide field and virtual supervision for Behavior Technicians
• Monitor treatment effectiveness and modify programs as needed
• Conduct functional assessments and complete assessment and progress reports
• Design and deliver behavior intervention plan implementation, training, and related in-service programs
• Provide client-specific intervention training to staff and parents
• Ensure treatment methodologies are evidence-based and reflect current research
• Train and supervise clinical staff by monitoring and providing feedback on ABA intervention implementation
• Collaborate with families to develop behavior support strategies

ABA Practice Founder, BCBA

• Start and build an ABA/behavioral therapy practice from the ground up with Finni Health
• Collaborate with Finni's team on guidelines, handbooks, and processes for the practice
• Communicate regarding billing and insurance requirements and submission deadlines
• Provide field and virtual supervision for Behavior Technicians
• Monitor treatment effectiveness and modify programs as needed
• Conduct functional assessments and complete assessment and progress reports
• Design and deliver behavior intervention plan implementation, training, and in-service programs
• Provide client-specific intervention training to staff and parents
• Ensure treatment methodologies are evidence-based and reflect current research
• Train and supervise clinical staff by monitoring and providing feedback on ABA intervention implementation
• Collaborate with families to develop behavior support strategies

BCBA

• Start and build an ABA behavioral therapy practice from the ground up with Finni Health
• Collaborate with Finni Health on guidelines, handbooks, and practice processes
• Communicate about billing and insurance requirements and submission deadlines
• Provide field and virtual supervision for Behavior Technicians
• Monitor treatment effectiveness and modify programs as needed
• Conduct functional assessments and complete assessment and progress reports
• Design and deliver behavior intervention plan implementation, training, and in-service programs
• Provide client-specific intervention training to staff and parents
• Ensure treatment methodologies are evidence-based and current with research
• Train and supervise clinical staff, monitoring and providing feedback on ABA intervention implementation
• Collaborate with families to develop behavior support strategies
• Serve local markets or remote clients in other states

BCBA – ABA Practice

• Build a behavioral therapy practice with Finni Health
• Collaborate with the team to establish guidelines, handbooks, and processes for the practice
• Communicate with the team regarding billing, insurance, payor requirements, and submission deadlines
• Provide field and virtual supervision for Behavior Technicians
• Monitor treatment effectiveness and modify programs as needed
• Conduct functional assessments and complete assessment and progress reports
• Design and deliver behavior intervention plan implementation, training, and in-service programs
• Provide client-specific intervention training to staff and parents
• Ensure treatment methodologies are evidence-based and reflect current research
• Train and supervise clinical staff by monitoring and providing feedback on ABA intervention implementation
• Collaborate with families to develop behavior support strategies

ABA Practice Owner, BCBAs

• Launch and lead your own ABA practice with full operational support from Finni
• Help define clinical standards, policies, and workflows for the team
• Deliver and oversee ABA therapy and behavior intervention programs
• Provide supervision to Behavior Technicians in the field and virtually
• Conduct functional behavior assessments and produce detailed progress reports
• Collaborate with families to develop and implement behavior support strategies
• Ensure treatment plans reflect evidence-based best practices
• Train and coach clinical staff in ABA methodology and ethical practice

Founding BCBA

• Conduct assessments and diagnostic evaluations for children with autism and developmental disabilities
• Develop and implement individualized behavior intervention and treatment plans
• Provide one-on-one therapy and family support
• Supervise and mentor BTs/RBTs
• Collaborate with interdisciplinary teams
• Maintain accurate, confidential, HIPAA-compliant documentation
• Stay informed on current research and behavioral health best practices

Board Certified Behavior Analyst

• Carry a caseload of 25 billable hours per week
• Deliver NDBI-based services across home, school, and community settings
• Coach parents and caregivers as genuine collaborators
• Design and lead parent training and support groups at the Hub
• Build relationships with pediatricians, schools, early intervention programs, and other referral partners
• Represent SenseSational in the community
• Help shape outward-facing marketing around parent partnership and family-centered care
• Gather parent feedback to improve the coaching approach

Parent Partnership Coordinator, BCBA

Learning and Development

• Carry a caseload of 25 billable hours/week, delivering NDBI-based services across home, school, and community settings
• Design and facilitate peer social skills groups across age ranges at the Hub
• Plan and run monthly community outreach events
• Adapt naturalistic, play-based strategies for group and community settings
• Partner with families to reinforce social goals outside the group setting
• Help define the neurodiversity-affirming social group model
• Collaborate through the Hub for team connection, meetings, and cross-role programming

Social Learning Specialist, BCBA

• Carry a caseload of 25 billable hours per week, providing NDBI-based services across home, school, and community settings
• Design and refine clinical protocols, assessment tools, and program resources used company-wide
• Build training materials and structured pathways for BCBA and RBT clinical growth
• Mentor and supervise individuals pursuing BCBA/BCaBA credentials, including supervised fieldwork hours
• Partner with leadership to identify gaps in clinical resources and pilot solutions
• Stay current on NDBI research and translate it into practice-ready tools for the team
• Gradually take on role-specific development responsibilities over the first approximately six months

Program Development, Innovation Specialist – BCBA

ABOUT FINNI HEALTH

Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment.


WHAT YOU WILL BE DOING:

As a Credentialing Manager (Individual Contributor), you will play a critical role in optimizing our revenue cycle operations. Your primary responsibilities will include:

 - Payer Network Management: Drive efforts to scale Finni's network of insurance contracts and unblock stalled applications with payers, ensuring efficient onboarding and ongoing relationship management.

 - Offshore Team Management: Oversee enrollment submission team to ensure productivity expectations are met, active payer follow-up is timely, consistent, accurate, and recorded in the credentialing platform.

 - Customer Triage: Triage questions around payer enrollment updates, status, and general questions for providers and their respective support staff

 - Compliance and Quality Assurance: Ensure strict adherence to payer regulations, industry standards (e.g., CMS billing, NCQA Guidelines, Delegated Credentialing), and internal policies, maintaining high service and compliance standards across all RCM functions.

 - Operational Efficiency and Project Management: Lead workflow optimization initiatives within RCM, manage specific projects, and drive continuous process improvements to maximize reimbursement and minimize denials.

 - Cross-Functional Collaboration: Collaborate extensively with product, provider success, compliance, HR, finance, and other teams to align RCM efforts with overall business objectives and drive strategic goals.

 - Additional Responsibilities: Adapt and take on evolving responsibilities and projects as Finni Health grows and the RCM landscape changes.


ABOUT YOU:

You are a proactive and collaborative individual contributor with a strong background in revenue cycle management, driven by a commitment to operational excellence and financial performance.

 - Experience: 5+ years of relevant experience in credentialing or related roles, preferably in an early-stage startup, behavioral or mental health, or healthcare tech. Strong understanding of the payer credentialing processes, including core credentialing prerequisites, credentialing blockers and solutions to remediate, roster management, and demographic updates. Medicaid experience is required.

 - Collaborative & Independent Contribution: Proven ability to work effectively within a team environment, contributing to collective success, and independently driving credentialing initiatives.

 - RCM Expertise: Deep understanding of the full revenue cycle, including billing, claims processing, collections, accounts receivable management, payer contracting, and compliance (e.g., CMS billing).

 - Analytical & Problem-Solving: Strong ability to analyze complex RCM data, identify trends, root causes of issues, and implement effective, data-driven solutions to optimize financial performance.

 - Process Optimization: Demonstrated expertise in identifying inefficiencies and driving process improvements for RCM efficiency and effectiveness.

 - Communication & Collaboration: Excellent written and verbal communication skills, with proven ability to effectively collaborate with internal teams and external stakeholders (payers, vendors, providers).

 - Organizational & Time Management: Exceptional organizational and time management skills, with the ability to manage multiple priorities and projects in a fast-paced environment.

 - Tech Proficiency: Proficient in Google Suite, Slack, CRM/support software, and EHR/RCM management tools. Experience with various EMR/EHR work queue management within RCM is a plus.

 - Mission Alignment: Passion for Finni’s mission to democratize autism care and empower providers through robust RCM.

 - Adaptability & Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset.


Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!

Credentialing Manager

Behavior Technician

• Deliver in-person ABA therapy in a child's home
• Follow behavior intervention plans designed by a BCBA
• Collect and record data on client progress and behaviors
• Participate in supervision sessions with a BCBA
• Attend required team meetings and training sessions
• Work one-on-one with children using Applied Behavior Analysis (ABA) therapy techniques under BCBA supervision