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About the role
Key responsibilities & impact- Champion a culture of safety by ensuring all safety standards, procedures, and compliance requirements are understood and consistently followed
- Lead, coach, and develop a team of technicians through recruitment, onboarding, performance management, and ongoing mentorship
- Spend the majority of your time in the field supporting technicians and ensuring work is executed safely, efficiently, and to the highest quality standards
- Coordinate and allocate resources, tooling, and personnel to support planned maintenance and repair activities on CAT 797 haul trucks
- Conduct pre-job, mid-job, and post-job reviews to ensure scope, quality, productivity, and customer expectations are achieved
- Provide technical guidance and support to quickly resolve complex equipment, tooling, and parts-related issues
- Build strong customer relationships and serve as the primary point of contact for day-to-day field service operations
- Ensure accurate and timely completion of service reports, job documentation, and standard operating procedures
Requirements
What you’ll need- Minimum 4 years of experience supporting Caterpillar mining equipment, with experience on CAT 797 haul trucks considered a strong asset
- Proven leadership experience with the ability to coach, mentor, and develop high-performing teams in a mining or heavy equipment environment
- Strong communication, decision-making, and problem-solving skills with the ability to effectively lead frontline employees and customer interactions
- Solid understanding of Caterpillar products, warranty processes, product health programs, and service operations
- Experience working within a unionized environment, including knowledge of collective agreements, performance management, and employee relations practices
- Advanced proficiency with Caterpillar SIS and working knowledge of SIMSi, SIMS, DSN, and DPSS
- Strong business acumen with the ability to balance safety, quality, productivity, and customer satisfaction
- Commitment to accountability, continuous improvement, and delivering safe, high-quality results
Benefits
Comp & perks- 5.75% Employer paid pension, plus up to 1% additional
- 6% voluntary Employee Share Purchase, earns 2% Finning match
- 100% Employer paid medical benefits
- Equal opportunity employer committed to diversity and inclusion
- Reasonable accommodations/adjustments for individuals with disabilities during the recruitment process