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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mobile equipment maintenance management and process, with a strong focus on improving equipment performance KPIs and customer satisfaction. Proven ability to develop and manage strategic Mining Account Plans while leading performance improvement initiatives based on data analysis.
Highest-signal resume keywords
Mining Industry ExperienceMobile Equipment Maintenance ManagementMaintenance Execution, Planning & SchedulingRed Seal Certification or Mechanical Engineer DegreeLeadership Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mining Product ApplicationsProduct Problem ManagementContinuous ImprovementReliability Centered MaintenanceData Trend AnalysisPerformance Improvement StrategiesOperational Controls ReviewEquipment Management ActivitiesKPI ManagementAccount Recovery Strategies
Soft Skills
Interpersonal SkillsPersuasion SkillsRelationship ManagementCommunication SkillsTeam Leadership
Certifications & Qualifications
Red Seal CertificationMechanical Engineer Degree
Industry Keywords
MiningOilsandsFinning OperationsCustomer SatisfactionPhysical AvailabilityMechanical AvailabilitySite Performance ImprovementsMining Equipment ManagementField ExperienceBusiness Decision Makers
About the role
Key responsibilities & impact- Help customers achieve lower total cost of ownership and increase physical availability of critical fleets
- Work closely with customers and internal Finning teams to drive results
- Drive customer satisfaction, mine site productivity, lowest cost per tonne, and shared customer/Finning metric success
- Improve the performance of Caterpillar Mining Products in partnership with the CAT Physical Availability Manager
- Develop, implement, and manage a strategic Mining Account Plan
- Partner with Caterpillar, Finning, and customers to improve or sustain equipment performance KPIs, including physical availability, mechanical availability, and productive performance
- Lead site performance improvements based on data trends
- Align Finning and customer metrics and coordinate Product Problem Resolution at the mine site
- Advise customer operations and maintenance managers on equipment selection, product problem management, and equipment management activities
- Establish and maintain high-level relationships with business decision makers and key influencers
- Develop, implement, and manage relationship strategies across functional areas
- Manage site performance and physical availability metrics; identify trends, determine root causes, and implement corrective actions
- Jointly execute account recovery and Performance Improvement strategies with Commercial Managers
- Implement strategies to address customer needs and align dealer support practices with recovery strategy
- Lead Finning activities through the assigned reporting structure
- Review and provide input on operational controls, business practices, and procedures to manage Finning risk and exposure
- Understand and act on internal and external customer demands
Requirements
What you’ll need- 10+ years of mining and/or oilsands industry experience
- Expertise in mobile equipment maintenance management and process
- Experience in Maintenance Execution, Planning & Scheduling, Continuous Improvement, and Reliability Centered Maintenance
- Thorough knowledge of company products, mining product applications, mining equipment management, and product problem management
- Broad company knowledge and strong understanding of Finning operations
- Field experience
- Red Seal Certification in a relevant trade or Mechanical Engineer degree
- Minimum of 10 years of progressively responsible job-related leadership experience
- Excellent interpersonal skills to deal with sensitive issues, develop others, and persuade others inside and outside the business unit and Finning to take specific actions
- This will be a 14 x 14 shift
- Support for Suncor Fort Hills
Benefits
Comp & perks- Flights and accommodations are provided with flexible options
- Equal opportunity employer
- Reasonable accommodations / adjustments during the recruitment process