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About the role
Key responsibilities & impact- Build strong relationships with mining customers and act as a trusted technical advisor
- Schedule and conduct customer site visits, equipment inspections and technical reviews
- Assess shovel and drill machine health and provide detailed analysis and recommendations
- Prepare customer reports and communicate opportunities to improve reliability and performance
- Coordinate with Finning’s Parts and Service teams to ensure required components and support are delivered on time
- Identify potential equipment issues before failures occur and recommend corrective action
- Collaborate with internal teams to ensure exceptional customer service and operational support
Requirements
What you’ll need- Journeyperson Heavy Duty Mechanic, Millwright, Engineer, or equivalent mining equipment experience
- Minimum 5 years of customer-facing experience in mining, heavy equipment or industrial operations
- Valid class 5 drivers license
- Strong knowledge of shovels and drills
- Caterpillar equipment experience is considered a strong asset
- Excellent verbal and written communication skills
- Strong organization, planning and time management abilities
- Strong focus on safety, quality and customer satisfaction
Benefits
Comp & perks- Short term incentive plan
- 5.75% Employer paid pension, plus up to 1% additional
- 6% voluntary Employee Share Purchase, earns 2% Finning match
- 100% Employer paid medical benefits
- 7x7 shift rotation