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About the role
Key responsibilities & impact- Schedule and coordinate training sessions and employee enrollments
- Manage course registrations, training communications, and scheduling logistics
- Support onboarding and ongoing employee training initiatives
- Prepare training materials and coordinate facilities or catering when required
- Promote learning opportunities across the organization
- Upload and maintain employee certifications, training records, and regulatory documentation
- Ensure learning records are accurate, complete, and up to date
- Support employee learning assignments and training completion tracking
- Troubleshoot learning system issues and respond to learner inquiries
- Maintain training databases and tracking tools
- Generate reports related to training completion, certifications, compliance, and learning activity
- Assist with audits and compliance reviews by providing accurate training documentation
- Ensure records are maintained in accordance with company and regulatory requirements
- Support updates to training processes and documentation as business needs evolve
- Coordinate with external training providers for scheduling, enrollment, and course delivery
- Process training-related invoices and maintain supporting documentation
- Assist with purchase order administration and expense tracking
- Maintain vendor records and support procurement processes
- Identify opportunities to improve training administration processes
- Support implementation of new tools and best practices
- Contribute ideas that enhance the employee learning experience and operational efficiency
- Report to the Training & Competency Program Lead
- Work closely with employees, leaders, and external partners
Requirements
What you’ll need- 2+ years of experience in training coordination, learning administration, records management, or a related administrative role
- Experience working with Learning Management Systems (LMS)
- Strong proficiency with Microsoft Office applications, particularly Excel, Outlook, and SharePoint
- Experience maintaining large volumes of data with a high level of accuracy
- Strong organizational and time-management skills
- Excellent written and verbal communication skills
- Customer-focused approach with strong attention to detail
- Ability to manage multiple priorities and work collaboratively across teams
- Preferred: experience using Workday Learning, BisTrainer, or similar learning management systems
- Preferred: experience generating reports and analyzing training-related data
- Preferred: experience processing invoices and purchase orders
- Preferred: post-secondary education in Business Administration, Human Resources, Adult Education, or a related field
Benefits
Comp & perks- Permanent position
- Monday to Friday schedule
- In-office work arrangement
- Diverse and inclusive work environment
- Equal opportunity employer
- Reasonable accommodations/adjustments during the recruitment process
- Opportunities to support employee development, learning, and continuous improvement