Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
FinteqHub

L1 Support Specialist – Middle

FinteqHub

. Act as the primary point of contact for B2B clients regarding technical issues .

Posted 9/21/2026full-timeRemote • PolandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in technical support for B2B clients, with strong skills in issue resolution, communication, and a solid understanding of payment systems and APIs. Bilingual in Russian and English, with a proactive approach to problem-solving and client assistance.

Highest-signal resume keywords
Russian ProficiencyEnglish ProficiencyTechnical Support ExperienceAPI/HTTP/JSON UnderstandingPayment Systems Familiarity

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical Issue ResolutionPayment ConfigurationAPI UnderstandingHTTP KnowledgeJSON Familiarity
Soft Skills
Proactive MindsetClear CommunicationCommitment to Results
Tools & Technologies
AI ToolsGeminiGPTClaude
Industry Keywords
B2B Client SupportTechnical RequestsSystem AlertsService Delivery

Tech Stack

Tools & technologies
React

About the role

Key responsibilities & impact
  • Act as the primary point of contact for B2B clients regarding technical issues
  • Analyze the root cause of issues and escalate them to the relevant department
  • Create and fix payment configurations for clients
  • Help clients use the products
  • Observe dashboards and react to technical system alerts
  • Resolve incoming technical requests to ensure stable platform performance and uninterrupted service delivery
  • Provide timely issue resolution, clear communication, and effective escalation across internal teams

Requirements

What you’ll need
  • Russian Proficiency – Upper Intermediate or higher
  • English Proficiency – Upper Intermediate or higher
  • Previous experience in support/technical role or relevant education/courses
  • Basic understanding of API/HTTP/JSON
  • Familiarity with AI tools (Gemini/GPT/Claude)
  • Proactive mindset with a commitment to delivering results
  • Nice to have: Hands-on experience with Payment Systems Providers (cascading, 3DS, etc)

Benefits

Comp & perks
  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events