FinteqHub

Analyst

• Analyse business requirements and turn them into clear, detailed technical specifications
• Document domain entities, logical data models, use cases, web forms, API specifications, permissions, logs, business rules, edge cases, and other system behaviour
• Define frontend and backend interactions, API contracts, validations, and data flows
• Analyse existing payment provider and banking integrations
• Investigate L3 issues and change requests, and define the system changes required to address them
• Help solve complex Back Office challenges, including improving usability and user workflows
• Design analytics and reporting solutions, including solutions for large volumes of transactional data in ClickHouse
• Work with the Product Manager and UI/UX Designer on mockups that address user needs and technical constraints
• Contribute to architecture and solution design with the architect, engineers, and QA
• Propose feasible solutions, explain trade-offs, and contribute to API and system design decisions
• Participate in peer reviews to improve the quality, consistency, and accuracy of specifications
• Maintain and improve documentation, specification templates, and team standards

Senior System Analyst

SDET

• Develop and maintain automated API tests
• Participate in the team's transition to Gonkey by migrating existing Java tests and shaping new testing approaches
• Support the existing Java test suite and help reduce accumulated test coverage debt
• Enhance and expand testing frameworks with new features and capabilities
• Use AI tools for test generation from specifications, log and failure analysis, and code review support
• Participate in code reviews across QA automation teams
• Ensure adherence to the testing pyramid at all levels
• Collaborate with development, QA, and Analytics in a cross-functional team
• Analyze daily automated test runs and triage failures
• Improve API testing reliability and coverage
• Investigate failures across services

Senior QA Automation Engineer

Recruitment

• Manage full-cycle recruitment from intake to accepted offer
• Partner with People Managers to understand hiring needs, shape role requirements, and align on the recruitment approach
• Build sourcing strategies and proactively identify candidates
• Conduct screening interviews and support the selection process
• Manage candidate communication and experience
• Keep pipelines and recruitment data up to date
• Drive hiring progress, identify risks early and proactively suggest solutions
• Support offers and negotiations
• Contribute to talent pools, market research, and recruitment process improvements

Talent Acquisition Specialist

Customer Support

• Act as the primary point of contact for B2B clients regarding technical issues
• Analyze the root cause of issues and escalate them to the relevant department
• Create and fix payment configurations for clients
• Help clients use the products
• Observe dashboards and react to technical system alerts
• Resolve incoming technical requests to ensure stable platform performance and uninterrupted service delivery
• Provide timely issue resolution, clear communication, and effective escalation across internal teams

L1 Support Specialist – Middle

Technical Account Manager

• Provide second-line technical support for B2B merchants by diagnosing, investigating, and resolving integration and payment-related issues
• Manage and support technical integrations with payment providers, merchants, and third-party systems
• Analyse API requests, logs, and transaction flows using Postman, browser devtools, and monitoring systems
• Gather client requirements and translate business needs into clear technical tasks for internal teams
• Collaborate with Product, Engineering, and Analytics teams to improve platform functionality and integration processes
• Assist merchants with payment setup, routing strategies, and operational optimisation based on business goals
• Coordinate issue resolution and task delivery across multiple stakeholders while maintaining high service quality
• Contribute product and process improvement ideas based on merchant feedback and technical observations

Senior System Analyst

Senior QA Automation Engineer

Talent Acquisition Specialist

L1 Support Specialist – Middle

Technical Account Manager – Middle