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Accounting Analyst
First American. Interface with customers as the first point of contact to resolve customer service calls, queries, and problems .
Posted 10/8/2026full-timeScottsdale • Arizona • United StatesJuniorMid-Level💰 $21 - $28 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and effective communication abilities while managing customer service interactions and resolving issues. Proficient in financial processes, including Accounts Payable and Accounts Receivable, with experience in process improvement and training support.
Highest-signal resume keywords
Analytical SkillsCustomer ServiceAccounts PayableOracleMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Analytical SkillsAccounts PayableAccounts ReceivableExpense Report ReviewProcess ImprovementProblem ResolutionTraining SupportDocumentation UpdateCost ReductionMeeting Facilitation
Soft Skills
Effective CommunicationVerbal SkillsWritten Skills
Tools & Technologies
OracleSAP ConcurService First
Industry Keywords
Accounting PrinciplesCustomer Service CallsBusiness Process ChangesCross-Functional TeamsFinance Service Center
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Interface with customers as the first point of contact to resolve customer service calls, queries, and problems
- Answer questions from internal and external customers and vendors regarding Accounts Payable and Accounts Receivable
- Resolve shipping-related issues with business partners
- Review employee expense reports and approve them for reimbursement
- Create and analyze reports and make recommendations to management based on findings
- Support offshore staff by answering questions, providing training, and updating documentation
- Assist with training on business process changes
- Participate in teams focused on process improvement, cost reduction, and issue resolution
- Work closely with business partners in the Finance Service Center
Requirements
What you’ll need- Bachelor's degree or an equivalent combination of education and experience
- Typically requires 2–4 years of analytical or related business experience
- Strong computer skills, including all Microsoft Office applications
- Effective analytical, verbal, and written skills
- Ability to identify and research problems and resolve them with appropriate solutions
- Ability to facilitate meetings with cross-functional teams
- General knowledge and understanding of accounting principles
- Experience with Oracle, SAP Concur and/or Service First preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive, people-first workplace culture
- Training and professional development opportunities