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First American

Business Analyst – Treasury Management

First American

. Analyze Treasury Management processes and workflows to identify inefficiencies, operational gaps, manual workarounds, control opportunities, and improvement areas .

Posted 10/13/2026full-timeSanta Ana • California • United StatesJuniorMid-Level💰 $73,900 - $98,500 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Treasury Management processes, including analysis, implementation, and operational improvements. Proficient in data analysis, process mapping, and stakeholder collaboration to enhance customer experience and service delivery.

Highest-signal resume keywords
Treasury ManagementBusiness AnalysisProcess MappingData AnalysisCommercial Banking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business AnalysisProcess MappingOperational ReportingData AnalysisRequirements GatheringImplementationChange ManagementWorkflow ConfigurationTreasury Management ProductsCustomer Onboarding
Soft Skills
Analytical SkillsProblem-Solving SkillsOrganizational SkillsCommunication SkillsInterpersonal Skills
Tools & Technologies
Microsoft OfficeExcelPrelim PlatformLow-Code/No-Code SoftwareWorkflow Automation Tools
Industry Keywords
Commercial BankingFinancial ServicesTreasury ManagementBanking OperationsACH ServicesWire ServicesRemote Deposit CaptureAccount ReportingFile TransmissionPositive Pay

About the role

Key responsibilities & impact
  • Analyze Treasury Management processes and workflows to identify inefficiencies, operational gaps, manual workarounds, control opportunities, and improvement areas
  • Support implementation and ongoing administration of Treasury Management products and services
  • Analyze customer and business requirements and help develop practical solutions
  • Support online banking, ACH services, wire services, positive pay, remote deposit capture, account reporting, file transmission, and other commercial banking services
  • Partner with New Accounts, Client Services, Operations, Product, Technology, Risk/Compliance, Relationship Management, and other stakeholders
  • Assist with complex customer implementations, service configurations, and changes to existing relationships
  • Evaluate customer and employee experience across onboarding, implementation, maintenance, and support
  • Identify recurring issues, determine root causes, and recommend sustainable solutions
  • Recommend process simplification, standardization, redesign, automation, and operational improvements
  • Develop and maintain procedures, process maps, business requirements, training materials, implementation documentation, and operational documentation
  • Analyze Treasury Management data, trends, service utilization, volumes, exceptions, and operational issues
  • Develop reporting and metrics for onboarding, service delivery, operational performance, and customer experience
  • Support new product and service initiatives by defining requirements, procedures, controls, training needs, and implementation considerations
  • Participate in testing and implementation of new or enhanced products, services, and processes
  • Assist with system and service configuration from a business perspective
  • Facilitate meetings and working sessions to define problems, evaluate alternatives, develop recommendations, and resolve issues
  • Assist with training and change management
  • Serve as a business resource for Treasury Management products, processes, and operational practices
  • Make recommendations to management regarding processes, procedures, service delivery, reporting, and operational improvements

Requirements

What you’ll need
  • BA/BS degree or equivalent work experience
  • 2-5 years of directly related experience in business analysis, commercial banking, Treasury Management, banking operations, financial services, or a similar field
  • Strong analytical and problem-solving skills
  • Ability to understand, analyze, and document complex business processes and operational requirements
  • Ability to interview business partners, formulate questions, gather requirements, and understand business and customer needs
  • Strong ability to organize, analyze, interpret, and present data effectively
  • Advanced Microsoft Office skills, particularly Excel
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to manage multiple priorities and initiatives
  • Experience in commercial banking, Treasury Management, commercial deposit operations, or financial services
  • Knowledge of Treasury Management products and services, including online banking, ACH services, wires, positive pay, remote deposit capture, account reporting, and file transmission
  • Experience with commercial account opening, customer onboarding, implementation, or Treasury Management service setup
  • Experience with the Prelim platform, particularly commercial account opening, onboarding, workflow configuration, or implementation
  • Experience with low-code/no-code software or workflow automation tools
  • Experience with process mapping, procedure development, operational reporting, testing, implementation, and change management
  • Experience working with banking vendors and cross-functional business partners

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401k
  • PTO/paid sick leave
  • Employee stock purchase plan
  • Inclusive workplace culture
  • Equal opportunity employment