Business System Analyst

First American

. Define business process requirements, research alternatives, prepare presentations, drive solutions, gain consensus, test solutions, and implement solutions for specific business needs .

Posted 10/23/2026full-timeRemote • United StatesJuniorMid-Level💰 $73,900 - $98,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in defining business process requirements, analyzing customer needs, and implementing customized solutions. Proficient in data management, documentation, and providing training to enhance operational efficiency.

Highest-signal resume keywords

Business Process DefinitionData Management SkillsAnalytical SkillsPresentation SkillsProject Oversight

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Process AnalysisSolution ImplementationDocumentation CreationData AnalysisTraining Development

Soft Skills

Communication SkillsProblem-Solving SkillsInterpersonal Skills

Tools & Technologies

MS Office Suite

Industry Keywords

Cost-Benefit AwarenessOperations EnvironmentsCustomer Requirements

About the role

Key responsibilities & impact

Define business process requirements, research alternatives, prepare presentations, drive solutions, gain consensus, test solutions, and implement solutions for specific business needs
Analyze and gather customer requirements to develop and implement customized solutions and provide alternatives
Provide informal training during implementation and formal training and support directly to customers when needed
Create documentation of business processes, training procedures, and standard operating procedures with business partners and SMEs
Generate reports, research and analyze data, and report trends to management and business partners
Drive process improvement through business process definition and documentation
Assess and document training needs and communicate new processes
Oversee projects for business departments and act as a liaison/strategic partner with government entities, vendors, corporations, and other divisions
Drive implementation of new processes or hand off implementation to the Project Management Team

Requirements

What you’ll need

Bachelor's Degree or equivalent work experience
At least 2–5 years of directly related experience
Analytical skills to determine root cause of problems and apply creative and effective solutions
Ability to analyze situations, interview, formulate questions, and probe for deeper knowledge/understanding
Data management skills
Basic knowledge of general business, production, and/or operations environments
General cost-benefit awareness
Good written and oral communication skills
Presentation skills
Standard MS skill set

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment