Commercial Escrow Officer

First American

. Establish new commercial escrow accounts .

Posted 11/4/2026full-timeCharlotte • North Carolina • United StatesJuniorMid-Level💰 $28 - $37 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing commercial escrow transactions, ensuring compliance with regulatory requirements, and providing exceptional customer service. Proficient in preparing legal documents and final closing statements while maintaining strong organizational and problem-solving skills.

Highest-signal resume keywords

Commercial Escrow ExperienceEscrow Officer CertificationCustomer Service ExcellenceRegulatory ComplianceDocument Preparation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Escrow Document ProcessingEscrow Transaction ManagementFund DisbursementClosing Statement PreparationRisk Monitoring

Soft Skills

Verbal CommunicationWritten CommunicationProblem-SolvingOrganizational SkillsTeam Collaboration

Tools & Technologies

Proprietary Software ApplicationsEscrow Management Systems

Certifications & Qualifications

Escrow Officer Certification

Industry Keywords

Commercial Real EstateEscrow AccountsClosing ProcessesRegulatory Requirements

About the role

Key responsibilities & impact

Establish new commercial escrow accounts
Process escrow documents according to established policies and procedures
Provide outstanding customer service and grow/service the business
Complete simple and complex commercial real estate escrow transactions
Act as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate company risk
Account for and disburse funds according to contract terms
Complete closings by reviewing, recording, and filing documents
Prepare and distribute final closing statements and title
Ensure adherence to delivery dates and timelines
Prepare regular escrow account status reports for transaction parties
Prepare legal documents for sale closure
Comply with and enforce regulatory requirements

Requirements

What you’ll need

2-4 years of escrow related experience as an Escrow Officer, preferably in Commercial
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with internal and external customers
Problem-solving skills with strong organizational skills and attention to detail
Ability to navigate internal and external resources to resolve issues
May require escrow officer certification dependent upon state
Comfort working with technology and proprietary programs
Ability to adapt quickly to new software applications and technologies
Ability to contribute to a team and work collaboratively
High School Diploma/Equivalent

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment