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Communications Specialist
First American. Write, edit and produce employee communications for employees, people leaders and senior leaders .
Posted 9/29/2026full-timeSanta Ana • California • United StatesJuniorMid-Level💰 $64,300 - $85,700 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong writing, editing, and proofreading skills to create engaging employee communications across various digital platforms. Proficient in managing communications projects, utilizing metrics for content improvement, and collaborating effectively with HR teams and internal partners.
Highest-signal resume keywords
Bachelor's Degree2-5 Years Experience In CommunicationsStrong Writing And Editing SkillsEmail Marketing ExperienceContent Management Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
WritingEditingProofreadingProject ManagementContent CreationPerformance TrackingVisual Asset DevelopmentContent AdaptationCommunications Metrics AnalysisEngagement Improvement
Soft Skills
Interpersonal SkillsCollaboration SkillsOrganizational SkillsAttention To DetailSelf-Motivation
Tools & Technologies
Microsoft PowerPointCanvaAdobe Creative CloudEmail Distribution ToolsDigital Communications Platforms
Industry Keywords
Employee CommunicationsPublic RelationsMarketingEmployee ExperienceHR Programs
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Write, edit and produce employee communications for employees, people leaders and senior leaders
- Manage production of recurring employee communications and newsletters, including content coordination, writing, editing, design, distribution and performance tracking
- Create, publish and maintain content across FA Live, email and other digital platforms
- Partner with HR teams and subject matter experts to translate complex information into employee-friendly communications
- Support communications plans and campaigns for HR programs, enterprise initiatives and employee experience efforts
- Support employee experience programs, employee resource groups, FirstAmCares, Employee Appreciation Week, employee recognition and culture and engagement efforts
- Provide communications support and resources to employee resource groups
- Develop routine communications materials and visual assets using established templates and brand standards
- Support administration of employee communications tools and channels, including email distribution, content management and communications analytics
- Monitor communications performance and engagement metrics, identify trends and provide insights
- Coordinate with internal partners on upcoming employee communications, programs and events
- Build working relationships across HR and other internal partners
Requirements
What you’ll need- Bachelor's degree or equivalent combination of education and experience
- 2-5 years of experience in communications, public relations, marketing or a related field involving professional written communications
- Strong writing, editing and proofreading skills
- Ability to adapt content for different audiences and communications channels
- Strong interpersonal and collaboration skills
- Ability to translate complex or technical information into clear, accessible and engaging employee communications
- Strong organizational and project management skills
- Ability to manage multiple priorities and meet deadlines
- Sound judgment and attention to detail
- Experience with email marketing, content management systems or other digital communications platforms
- Ability to create professional communications materials using Microsoft PowerPoint, Canva or Adobe Creative Cloud
- Ability to use communications metrics and employee feedback to improve content and engagement
- Self-motivated and comfortable working independently while collaborating within a broader team
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment