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Escrow Servicing Operations Specialist
First American. Process escrow servicing functions throughout the loan lifecycle, from loan acquisition through ongoing servicing and servicing transfers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing escrow servicing functions throughout the loan lifecycle, ensuring compliance with regulatory and legal requirements while maintaining accurate accounting of escrow disbursements and conducting quality reviews of related documents.
Highest-signal resume keywords
Escrow Servicing FunctionsMortgage Loan Servicing ExperienceRegulatory Compliance KnowledgeDocument Processing AccuracyMathematical Calculation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Escrow Account MaintenanceEscrow AnalysesDocument Disbursement ProcessingQuality Review of DocumentsReporting Requirements Monitoring
Soft Skills
Customer Inquiry ResponseResearch Skills
Certifications & Qualifications
Bachelor's Degree Preferred
Industry Keywords
Mortgage EnvironmentInvestor GuidelinesState GuidelinesTax DocumentsInsurance Claims
About the role
Key responsibilities & impact- Process escrow servicing functions throughout the loan lifecycle, from loan acquisition through ongoing servicing and servicing transfers
- Monitor service delivery, productivity, and quality standards for tax, insurance, and insurance claims
- Process escrow-related documents and disbursements accurately and timely
- Research exceptions and process off-cycle requests
- Perform general escrow account maintenance and escrow analyses
- Research and respond to internal customer requests and inquiries
- Ensure compliance with applicable regulatory and legal requirements, including investor and state guidelines
- Process and monitor departmental reporting requirements and workflows
- Maintain accurate accounting of escrow disbursements
- Conduct quality reviews of insurance and tax documents and verify information from tax assessors and other applicable sources
Requirements
What you’ll need- Preferred Bachelors Degree
- 1+ years of experience working in a mortgage environment, preferably Mortgage Loan Servicing
- Basic mathematical calculation skills
- Knowledge of applicable regulatory and legal requirements, including investor and state guidelines
- Ability to accurately and timely process escrow-related documents, disbursements, reports, and assigned work
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive, people-first workplace culture
- Equal opportunity employment