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Foreclosure Coordinator
First American. Provide exceptional customer service to internal and external clients for loan and assessment foreclosure transactions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in processing foreclosure transactions and maintaining client relationships while ensuring accuracy and compliance with established policies. Proficient in managing multiple tasks under pressure and utilizing foreclosure operating systems and MS Office tools effectively.
Highest-signal resume keywords
Foreclosure ProcessingCustomer Service SkillsMS Office ProficiencyTime ManagementReal Estate Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryQuality ControlDocument ReviewInvoice ProcessingTask Prioritization
Soft Skills
Communication SkillsTeam PlayerResourcefulnessSelf-StarterAttention to Detail
Tools & Technologies
FASTSimplifileData TreeData TraceE-Recording Software
Industry Keywords
Foreclosure TransactionsReal Property ConveyanceEncumbrance DocumentsVendor RelationshipsConfidential Information
About the role
Key responsibilities & impact- Provide exceptional customer service to internal and external clients for loan and assessment foreclosure transactions
- Process a high volume of foreclosure orders in multiple states accurately and efficiently according to established policies and procedures
- Perform quality control checks
- Review real property conveyance and encumbrance documents for accuracy and recordability
- Establish and maintain positive client/vendor relationships
- Process vendor invoices
- Communicate with owners, vendors, and clients regarding foreclosure matters, answering questions and providing information
- Monitor incoming email inbox and prepare and send reinstatement quotes to owners
- Input and update data in spreadsheets and other programs to track foreclosures
- Open orders by confirming data and importing to proprietary application
- Review title reports using multiple applications
- Perform other duties as assigned
Requirements
What you’ll need- High School diploma or equivalent
- Office or real estate related experience
- Self-starter
- Time Management skills
- Team player
- Resourceful
- Customer service skills
- Communication skills: verbal & written
- Proficient MS Office skill set; Excel skills
- Ability to exercise discretion, confidentiality and sound judgment when working with confidential and proprietary information
- Ability to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands
- Ability to prioritize and complete multiple tasks within time constraints, paying particular attention to detail
- Familiarity with basic real estate terms and foreclosure resources
- Proficient with foreclosure operating systems and E-recording software (i.e. FAST, Simplifile, Data Tree, Data Trace)
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment