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National Residential Escrow Officer
First American. Complete real estate escrow transactions by determining requirements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing real estate escrow transactions, including preparing legal documents, disbursing funds, and providing exceptional customer service. Proficient in utilizing technology and software applications to enhance workflow and ensure compliance with company policies.
Highest-signal resume keywords
Escrow Transaction ManagementLegal Document PreparationCustomer Service ExcellenceMS Office Suite ProficiencyEscrow Licensing/Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Escrow Transaction HandlingProperty Title ExaminationFund DisbursementClosing Statement PreparationDocument Recording and Filing
Soft Skills
Excellent Communication SkillsProblem-SolvingStrong Organizational SkillsAttention to DetailTeam Collaboration
Tools & Technologies
Proprietary Software ApplicationsEscrow Management Software
Certifications & Qualifications
Valid Escrow Licensing/Certification
Industry Keywords
Real Estate EscrowClosing TransactionsRisk MitigationCustomer SupportFast-Paced Environment
About the role
Key responsibilities & impact- Complete real estate escrow transactions by determining requirements
- Act as a neutral liaison between buyers, sellers, lenders, and other file parties
- Adhere to company policy and monitor and mitigate company risk
- Account for and disburse funds according to contract terms and company policy
- Prepare regular escrow account status reports for transaction parties
- Examine property titles, mortgages, and trust deed documents
- Prepare legal documents for sale closures
- Record and file documents
- Prepare and distribute final closing statements and title documents
- Handle predominantly mail-in closings
- Provide customer service and support in a fast-paced setting
Requirements
What you’ll need- 2-4 years of escrow-related experience
- Experience directly handling escrow transactions
- Openness to new technology and proprietary programs; ability to adjust to new workflows
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication skills with internal teams and external customers
- Problem-solving, strong organizational skills, attention to detail, and ability to navigate internal and external resources
- Ability to contribute effectively to a team
- Ability to guide and support future talent learning the business
- Knowledge of MS Office Suite and ability to adapt quickly to new software applications and technologies
- Valid licensing/certification as required by applicable state
- High school diploma or equivalent
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment