Operations Manager

First American

. Manage and oversee daily functional activities to ensure accurate, timely, and compliant delivery .

Posted 11/3/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $85,000 - $113,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational management, compliance, and process improvement, with a strong focus on quality and efficiency. Proficient in managing functional activities, preparing performance reports, and collaborating with cross-functional teams.

Highest-signal resume keywords

Operational ManagementProcess ImprovementCompliance ExpertiseKPI MonitoringDocumentation Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Process ImprovementCompliance ManagementKPI MonitoringWorkflow RedesignFunctional Documentation

Soft Skills

Excellent Communication SkillsInterpersonal SkillsTeamwork SkillsSelf-MotivatedProblem-Solving Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Professional Certificates

Industry Keywords

Quality StandardsInternal PoliciesOperational DeliveryAudit SupportIndustry Regulations

About the role

Key responsibilities & impact

Manage and oversee daily functional activities to ensure accurate, timely, and compliant delivery
Act as the first point of escalation for operational issues, troubleshooting and resolving problems
Maintain up-to-date functional documentation, workflows, and standard operating procedures
Ensure compliance with internal policies, industry regulations, and quality standards
Monitor functional KPIs and prepare reports for leadership on performance and risk
Lead small to medium process improvement initiatives, including automation or workflow redesign
Partner with colleagues in related functions to ensure smooth end-to-end operational delivery
Provide subject-matter expertise to stakeholders and support audits or compliance reviews
Serve as the subject-matter expert for the defined operational function
Drive continuous improvement to meet quality, compliance, and efficiency standards
Do not directly manage staff

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
May require advanced degree
5+ years of directly related experience
Professional certificates may be required for the role
Excellent written and verbal communication skills
Excellent interpersonal, relationship-building and teamwork skills
Self-motivated; self-starter
Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks
Proficient in Microsoft Word, Excel and PowerPoint

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment