Outbound Inside Sales Representative

First American

. Handle warm outbound sales opportunities with prospective and previous customers; no traditional cold calling .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $18 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative selling and objection handling, with a proven track record of exceeding sales goals in a high-volume environment. Strong communication and organizational skills are essential for delivering exceptional customer experiences and managing multiple systems effectively.

Highest-signal resume keywords

Inside Sales ExperienceConsultative Selling SkillsClosing SkillsCustomer Service SkillsTime Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Goals AchievementObjection HandlingCustomer Needs IdentificationProduct KnowledgeDocumentation Accuracy

Soft Skills

Communication SkillsRapport BuildingCompetitive MindsetAttention to DetailTenacity

Tools & Technologies

WindowsMicrosoft Office

Industry Keywords

Home Warranty SolutionsSales ProcessCustomer ExperiencePromotionsCoverage Options

About the role

Key responsibilities & impact

Handle warm outbound sales opportunities with prospective and previous customers; no traditional cold calling
Use a consultative sales approach to uncover customer needs and recommend home warranty solutions
Build rapport quickly and connect product benefits to customer priorities
Overcome objections and ask for the sale
Meet or exceed individual sales, conversion, and activity goals
Deliver an excellent customer experience throughout the sales process
Educate homeowners on products, coverage options, pricing, and promotions
Document customer interactions accurately and maintain updated customer information
Stay current on products, promotions, contract coverage, processes, and procedures

Requirements

What you’ll need

High school diploma or equivalent
3+ years of inside sales experience, preferably in a high-volume phone sales environment
Demonstrated ability to meet or exceed sales and productivity goals
Strong closing and objection-handling skills
Consultative selling skills with the ability to identify customer needs and influence purchasing decisions
Competitive, results-driven mindset and tenacity to pursue the sale
Excellent communication and customer service skills
Strong organization, time management, and attention to detail
Comfort working with multiple systems and applications in a fast-paced environment
Working knowledge of Windows and Microsoft Office

Benefits

Comp & perks

Base pay plus commission/bonus opportunity
Career development
Competitive rewards
Medical insurance
Dental insurance
Vision insurance
401(k)
PTO/paid sick leave
Employee stock purchase plan
Inclusive, people-first workplace culture