Program Manager – AI Governance

First American

. Lead development, implementation, and ongoing administration of First American Lender division’s AI Governance Program .

Posted 10/5/2026full-timeRemote • California • United StatesSeniorLead💰 $112,400 - $149,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI Governance, including the development and administration of governance frameworks, risk assessment methodologies, and compliance in regulated environments. Proficient in translating complex policies into actionable processes while fostering collaboration with cross-functional teams and senior leadership.

Highest-signal resume keywords

AI Governance Program ManagementMISMO Framework ImplementationRisk Assessment MethodologiesGovernance Structures and PoliciesMortgage Industry Compliance

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Applicant Tracking System Keywords

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Hard Skills

AI Risk-Tiering MethodologyGovernance Framework DesignControl FrameworksAudit and Examination ReadinessData GovernanceModel Risk ManagementTechnology Risk ManagementOperational Risk ManagementRegulatory ComplianceIndependent Challenge and Escalation

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal SkillsRelationship-BuildingOrganizational Skills

Tools & Technologies

Generative AIAI AgentsMachine Learning TechnologiesData Lineage ToolsMonitoring Tools

Industry Keywords

Mortgage LendingConsumer FinanceFinancial ServicesCompliance StandardsRisk Management Frameworks

About the role

Key responsibilities & impact

Lead development, implementation, and ongoing administration of First American Lender division’s AI Governance Program
Use MISMO FRAME as the primary AI governance framework
Own and maintain the AI governance operating model, including roles, responsibilities, decision rights, forums, approval authorities, escalation paths, exceptions, and evidence
Establish and administer the AI use-case lifecycle from intake and inventory through risk classification, assessment, approval, monitoring, reassessment, and retirement
Maintain an inventory of internally developed, third-party, and embedded AI systems and use cases
Develop and maintain AI risk-tiering methodology
Coordinate review and independent challenge across Legal, Compliance, Fair Lending, Privacy, Information Security, Data Governance, Enterprise Risk, Model Risk, Vendor Management, and other control functions
Establish AI-specific control requirements and ensure controls are designed, documented, implemented, evidenced, and monitored
Lead governance for mortgage-related third-party AI and establish due-diligence, contractual, change-notification, oversight, and evidence requirements
Develop, analyze, and report AI governance KPIs and KRIs to senior management and governance committees
Monitor regulatory expectations, industry practices, mortgage-industry standards, and internal risk requirements
Maintain audit, examination, and customer readiness through traceable governance documentation
Provide AI governance subject matter expertise to business and technology stakeholders
Partner with business and technology teams, provide independent challenge, and escalate noncompliant AI use cases

Requirements

What you’ll need

Bachelor’s degree in business, risk management, information systems, technology, data science, finance, law, or a related discipline, or equivalent relevant experience
8-10 years of program management experience with enterprise governance, technology risk, operational risk, compliance, model risk, IT governance, audit, data governance, responsible AI, or a related control function
Experience designing or administering governance programs
Experience establishing governance structures, policies, risk-assessment methodologies, control frameworks, issue-management processes, and executive reporting in a regulated environment
Experience in residential mortgage lending, mortgage servicing/subservicing, financial services, or another highly regulated consumer-finance environment strongly preferred
Understanding of artificial intelligence and machine-learning technologies sufficient to assess governance implications and challenge stakeholders
Experience applying AI, model-risk, technology-risk, data-governance, privacy, or other relevant risk-management frameworks preferred
Excellent written and verbal communication skills
Program-structure and operating-model capabilities
Ability to translate policies and frameworks into repeatable, auditable processes and controls
Ability to establish support and consensus with senior leaders and cross-functional stakeholders
Working knowledge of generative AI, AI agents, training and inference concepts, model inputs and outputs, grounding, hallucination, explainability, human oversight, data lineage, model drift and monitoring
Ability to provide independent challenge, make risk-based recommendations, and escalate matters
Strong organizational and documentation skills
Excellent interpersonal, relationship-building, facilitation, and presentation skills

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment