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Senior Scrum Master
First American. Facilitate and drive effective Scrum and Agile events, including daily sync, backlog refinement, iteration planning, iteration reviews, and retrospectives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilitating Scrum and Agile events, coaching teams in Lean-Agile principles, and improving delivery effectiveness. Proficient in backlog management and using Agile tools to enhance team collaboration and transparency.
Highest-signal resume keywords
Scrum Master ExperienceScaled Agile FrameworkAgile CoachingJira ProficiencyCertified ScrumMaster
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ScrumKanbanLean-Agile PrinciplesBacklog ManagementContinuous Improvement PracticesSprint PlanningDelivery MetricsProblem-SolvingFacilitationConflict Resolution
Soft Skills
Communication SkillsStakeholder ManagementInfluencing Without AuthorityCollaborationNegotiation
Tools & Technologies
JiraAgile Delivery Tools
Certifications & Qualifications
Certified ScrumMasterSAFe Advanced Scrum Master
Industry Keywords
Agile Software DeliveryTeam EnvironmentDelivery PredictabilityPsychological SafetyCross-Functional Collaboration
About the role
Key responsibilities & impact- Facilitate and drive effective Scrum and Agile events, including daily sync, backlog refinement, iteration planning, iteration reviews, and retrospectives
- Ensure events are purposeful, well prepared, inclusive, and result in clear decisions, actions, or improvement commitments
- Coach teams in Scrum, Kanban, Lean-Agile principles, self-organization, collaboration, continuous improvement, and effective delivery practices
- Build a safe, trusting, and inclusive team environment
- Partner with Product Owners to improve backlog health, prioritization, refinement, sprint readiness, PI Planning readiness, and alignment to customer and business outcomes
- Help teams establish meaningful sprint goals and improve delivery predictability, quality, flow, and accountability
- Identify, understand, track, escalate, and help remove impediments, risks, dependencies, and organizational barriers
- Lead structured problem-solving conversations addressing delivery challenges
- Protect the team from unnecessary interruptions while maintaining transparency with stakeholders and leadership
- Use Jira and other Agile tools to maintain delivery information and communicate metrics, trends, risks, dependencies, and progress
- Use delivery metrics to support transparency, learning, and improvement
- Facilitate retrospectives and coach teams to follow through on improvement commitments
- Coordinate with engineering leaders, managers, architects, business partners, and other Scrum Masters to resolve cross-team challenges
- Represent the team in Coach Sync, ART Sync, and other ART-level coordination events
- Help teams prepare for and participate in PI Planning
- Collaborate with Senior Scrum Masters and Agile practitioners to share practices and improve team and organizational agility
- Contribute to the Lean-Agile Office’s business agility roadmap and First American Trust’s Agile operating model
Requirements
What you’ll need- 5-7 years of experience applying Scrum and Agile methods as scrum master of an agile software delivery team
- Prefer 1-2 years of experience in the Scaled Agile Framework
- Experience coaching Agile teams across different team sizes, levels of maturity, and delivery contexts
- Strong knowledge of Scrum, Kanban, Lean-Agile principles, and continuous improvement practices
- Demonstrated ability to lead Scrum events and create environments that promote participation, accountability, transparency, and psychological safety
- Experience coaching teams and Product Owners on Agile practices, backlog health, collaboration, and delivery effectiveness
- Demonstrated ability to identify, escalate, and resolve impediments, delivery risks, dependencies, and organizational barriers
- Strong understanding of backlog management, prioritization, refinement, sprint planning, sprint goals, and outcome-based delivery
- Moderate to expert-level experience with Jira or comparable Agile delivery tools
- Exceptional written and verbal communication skills, including communication with technical and nontechnical audiences and senior leadership
- Strong facilitation, conflict-resolution, negotiation, stakeholder-management, and problem-solving skills
- Ability to influence without formal authority and work effectively in a cross-functional, fast-moving environment
- Certified ScrumMaster or SAFe Advanced Scrum Master certification is required
- Bachelor’s degree in Business, Information Technology, or related fields
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive workplace culture
- Equal opportunity employment