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Senior Title Coordinator
First American. Serve as a point of contact regarding the search product and provide subject matter expertise to resolve escalated issues from search discrepancies .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in title search processes and client coordination, ensuring accuracy and timely delivery of services. Proficient in data analysis and document review, with strong communication and customer service skills.
Highest-signal resume keywords
Title Search CoordinationData AnalysisCustomer ServiceMS Office ProficiencyEscrow/Title Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProcessingDocument ReviewTitle Order ManagementEscrow KnowledgeCurative Lender Experience
Soft Skills
Attention to DetailTeam CollaborationVerbal CommunicationWritten CommunicationMultitasking
Tools & Technologies
Company Operating Systems
Industry Keywords
HUD ExperienceClosing ExperienceTitle DiscrepanciesBusiness DevelopmentClient Coordination
About the role
Key responsibilities & impact- Serve as a point of contact regarding the search product and provide subject matter expertise to resolve escalated issues from search discrepancies
- Research property details and look for back title on orders to confirm accuracy
- Coordinate with clients and searchers to reconcile discrepancies
- Keep responsible parties informed of title order status and issues
- Participate in business development activities to maintain existing clients and acquire new clients
- Contact vendors to ensure timely delivery of completed searches
- Escalate past-due search requests and address issues with completed searches
- Keep systems updated
- Assist offshore team by answering questions and resolving escalated issues
- Use company operating systems to coordinate and manage workflow, produce products and respond to customer requests
- Monitor title search orders throughout production and coordinate with internal teams, searchers and partners
Requirements
What you’ll need- Strong MS Office skill set
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to work well in a team environment
- Strong customer service skills
- Ability to analyze, compare, interpret and process data
- Ability to multitask and perform intense and accurate document review
- Strong knowledge of company and/or client operating systems
- High School diploma or equivalent
- 4+ years’ experience in escrow/title or curative lender role
- HUD or closing experience is a plus
- Some college preferred
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
- Inclusive, people-first workplace culture