Trades Contractor Recruiter

First American

. Manage and coordinate the contractor hiring cycle from initial contact through document collection and training .

Posted 10/8/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the contractor hiring cycle, including vendor management, customer service, and sales. Proficient in coordinating documentation, training, and reporting while maintaining strong organizational and communication skills.

Highest-signal resume keywords

Vendor ManagementCustomer ServiceSales ExperienceCommercial Insurance KnowledgeMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Contractor Hiring Cycle ManagementDocument CollectionTraining CoordinationReportingBilling ProcessingContractor Profile SetupNegotiationLead ResearchProcess ImprovementConflict Resolution

Soft Skills

Organizational SkillsCommunication SkillsDetail OrientedProblem SolvingFlexibility

Tools & Technologies

CRM SoftwareOnline Contractor PortalReporting Tools

Industry Keywords

Home WarrantyReal EstateVendor ManagementInsuranceTelesales

About the role

Key responsibilities & impact

Manage and coordinate the contractor hiring cycle from initial contact through document collection and training
Answer questions regarding the hiring process and document each call
Assist recruiters with gathering leads, reviewing insurance and completing hire packages
Produce daily and monthly reports
Help train team members on First American’s recruiting processes and procedures
Manage and close acquisition requests from area managers
Assist contractors with home warranty procedures and policies
Make outbound calls across the U.S. to market and sell the benefits of joining the contractor network
Set up physical and digital contractor profiles
Obtain required paperwork from contractors, license boards and insurance companies
Assist with first-time billing through the online contractor portal
Negotiate contractor pricing within company guidelines
Monitor reports to identify coverage gaps and contractor hiring needs
Track state license requirements
Process contractor company name changes
Verify contractor hiring-package documentation before CRM approval
Research and distribute leads for hard-to-hire areas
Assist with process-flow, Falcon changes and reporting-tool improvements
Work with Marketing to create new contractor marketing methods
Assist the Manager with daily and monthly production reporting

Requirements

What you’ll need

High School Diploma or equivalent; some college preferred
2+ years vendor management, Customer Service, Sales, or outbound telesales experience
Basic Commercial Insurance knowledge
Good organizational skills with the ability to prioritize and follow up
Good listening, verbal and written communication skills
Proven customer service skills
Detail oriented
Working knowledge of Microsoft Office
Ability to work under pressure and remain flexible to changing schedules and demands
Strong decision making, problem solving and conflict resolution skills
Home Warranty or real estate experience desirable

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k)
PTO/paid sick leave
Employee stock purchase plan
Inclusive, authentic workplace culture
Equal opportunity employment