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Payment Operations Analyst, Business Graduates 2025/2026
First Circle. Manage workload for fast and reliable execution to provide a consistent time taken to disburse funds to customer accounts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and attention to detail in managing financial disbursement processes, ensuring accurate data entry and effective communication with customers. Capable of leading operational process design and improvements in a fast-paced environment.
Highest-signal resume keywords
Strong Analytical SkillsProficient In Microsoft ExcelExcellent Communication SkillsDetail-OrientedProactive Problem Solver
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryPayment OperationsFinancial ServicesOperational Process DesignAnalytical Tools
Soft Skills
Organizational AbilitiesInterpersonal SkillsCollaborationInitiativeTime Management
Tools & Technologies
Microsoft ExcelGoogle Sheets
Industry Keywords
Disbursement ProcessCheque ManagementCustomer ExperienceFast-Paced EnvironmentReturned Cheques
About the role
Key responsibilities & impact- Manage workload for fast and reliable execution to provide a consistent time taken to disburse funds to customer accounts
- Ensure all data is accurately entered into company systems to elevate the customer experience in the disbursement process
- Preemptively identify errors in customer-provided information so customers can resubmit accurate information and/or loan documents
- Liaise with customers to confirm cheque pick-up and receive physical cheques
- Manage and maintain records of returned cheques from partner banks
- Navigate the cheque dashboard for necessary cheque actions
- Assist the team in leading new operational process design, including new policies and platform improvements
Requirements
What you’ll need- 0-1 year of relevant work experience
- Bachelor's degree in Business, Finance, Economics, or a related field
- Fresh graduates are welcome to apply
- Strong analytical skills, with the ability to interpret and derive insights from data
- Highly detail-oriented with strong organizational abilities
- Proficient in Microsoft Excel, Google Sheets, and other analytical tools
- Excellent communication and interpersonal skills, able to collaborate across teams
- Capable of thriving in a fast-paced environment and managing multiple tasks simultaneously
- A proactive problem solver with a strong sense of initiative
- Experience in payment operations or financial services is a plus, but not required
- Amenable to working on-site 3 days per week in the BGC office
Benefits
Comp & perks- HMO coverage from week one
- Free catered lunches
- Monthly fitness allowance
- Transportation & accommodation allowance
- Collaborative team culture