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Mortgage Loan Originator
First Entertainment Credit Union. Proactively follow up on warm leads, referrals, and member inquiries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in mortgage lending, including compliance with regulations such as RESPA and Reg Z, while effectively educating clients on loan options and maintaining high conversion rates through exceptional service and communication.
Highest-signal resume keywords
Mortgage Lending ExperienceActive NMLS LicenseLoan Origination Systems ProficiencyCompliance KnowledgeExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mortgage RegulationsLoan Application SubmissionResidential Loan ProductsUnderwriting GuidelinesFinancial Needs AssessmentHome Equity SolutionsConversion Rate OptimizationDocumentation RequirementsLoan Process CoordinationStakeholder Updates
Soft Skills
EmpathyTrust BuildingNetworking SkillsPresentation SkillsIntegrity
Tools & Technologies
EncompassOpening Act
Certifications & Qualifications
NMLS LicenseCompliance with S.A.F.E. Act
Industry Keywords
Mortgage LendingFirst Trust DeedLoan TermsInvestor PoliciesCommunity Engagement
About the role
Key responsibilities & impact- Proactively follow up on warm leads, referrals, and member inquiries
- Educate members on home equity and first trust deed mortgage options, loan terms, documentation requirements, and the lending process
- Recommend solutions aligned with members’ financial needs to meet or exceed monthly home equity funding targets
- Maintain high conversion rates through consistent outreach, timely communication, and needs-based recommendations
- Build trust and rapport through empathy, transparency, and excellent service
- Submit complete and accurate loan applications into Encompass and Opening Act
- Coordinate with processors, underwriters, and funders to ensure an efficient loan process
- Monitor loan status and resolve issues that could delay closing
- Provide stakeholder updates and high-touch service from end to end
- Ensure compliance with mortgage regulations including RESPA, Reg Z, and TRID, and internal policies
- Maintain knowledge of mortgage guidelines, investor policies, and First Entertainment Credit Union products
- Participate in seminars, webinars, and community-facing events to promote lending services and generate new business
- Uphold First Entertainment Credit Union’s mission and core values
Requirements
What you’ll need- High school diploma or equivalent required
- Bachelor’s degree preferred
- Minimum three (3) years of recent experience in mortgage lending with member first focus
- Proven track record of consistently meeting or exceeding mortgage production goals
- Active NMLS license in good standing
- Compliance with S.A.F.E. Act and Regulation Z requirements
- Strong working knowledge of residential loan products, underwriting guidelines, and compliance regulations
- Proficiency with loan origination systems (LOS), preferably Encompass 360
- Excellent verbal and written communication skills with the ability to explain complex financial concepts clearly and effectively
- Strong networking skills and comfort presenting to small and large groups
- High level of integrity and ability to build trust quickly with clients and partners