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First Entertainment Credit Union

People Operations Generalist

First Entertainment Credit Union

. Act as a partner to people leaders, providing guidance on employee relations, performance management, conflict resolution, and policy interpretation.

Posted 9/29/2026full-timeHollywood • California • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, performance management, and compliance obligations, while effectively supporting talent acquisition and onboarding processes. Proficient in managing HRIS and ATS systems to enhance the candidate experience and drive team effectiveness.

Highest-signal resume keywords
Employee RelationsPerformance ManagementTalent AcquisitionCompliance ManagementHRIS and ATS Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Employee RelationsPerformance ManagementTalent AcquisitionCompliance ManagementPayroll ProcessingOpen Enrollment AdministrationPolicy InterpretationConflict ResolutionBenefits AdministrationLOA Program Administration
Soft Skills
Effective CommunicationCoachingInfluencing Decision-MakingTeam EngagementConflict Resolution
Tools & Technologies
UKGLeverMicrosoft Office
Industry Keywords
5500 FilingEEO-1 FilingCalifornia Pay Data ReportingAuditsPeople Operations

About the role

Key responsibilities & impact
  • Act as a partner to people leaders, providing guidance on employee relations, performance management, conflict resolution, and policy interpretation.
  • Influence decision-making by balancing people-first thinking with business outcomes.
  • Own key moments across the employee lifecycle, including onboarding, benefits, LOA, and employee relations.
  • Provide coaching and guidance through employee relations, feedback, and development conversations.
  • Support recruiting efforts, deliver a high-touch candidate experience, and facilitate the candidate journey.
  • Partner with leaders to drive team effectiveness, engagement, performance, and a high-performance culture.
  • Maintain and review policies and procedures and recommend revisions.
  • Prepare communications about People Operations program changes and launches.
  • Manage compliance obligations including 5500 filing, EEO-1 filing, California Pay Data reporting, and industry-specific audits.
  • Participate in People Operations projects and implementations, including RFP, SOW, and vendor management.
  • Oversee workers' compensation claims and the renewal process.
  • Act as backup for payroll support when necessary.
  • Monitor industry best practices and trends and make recommendations to leadership.
  • Perform other tasks as needed.

Requirements

What you’ll need
  • A bachelor's degree from an accredited college or university required.
  • At least 5 years of experience working in a related field.
  • Prior experience working with ATS and HRIS is a must; UKG and Lever highly preferred.
  • Prior experience in talent acquisition for both technical and non-technical required.
  • Experience working with audits and compliance requirements a must.
  • Familiarity with end-to-end Open Enrollment journey a plus.
  • Experience in administering LOA programs highly preferred.
  • Hands-on experience with processing payroll highly preferred.
  • Effective communication skills across all levels of audience.
  • Proficiency in Microsoft Office products is a must.