District Consumer Banker II

First Financial Bank

. Work with existing FFB clients and prospect for new clients to deepen client relationships .

Posted 9/28/2026full-timeHoopeston • Illinois • United StatesMid-LevelSenior💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client service and sales skills in a retail banking environment, with a focus on achieving sales and service goals while adhering to compliance and regulatory standards. Capable of building and maintaining client relationships through effective communication and product knowledge.

Highest-signal resume keywords

Client Service ExperienceSales SkillsBank Product KnowledgeCompliance AdherenceRelationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales AchievementAccount ManagementTransaction AssistanceOperational StandardsRisk Management

Soft Skills

Client EngagementCommunicationProblem-Solving

Tools & Technologies

Digital Banking Solutions

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Retail BankingCompliance ProceduresClient RelationshipsSales GoalsFirst Client Conversation Model

About the role

Key responsibilities & impact

Work with existing FFB clients and prospect for new clients to deepen client relationships
Book business directly and refer clients to internal partners including Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management
Open and maintain accounts
Run a Teller drawer as needed by management
Support client engagement through active calling, client conversations, and follow-up
Partner with internal constituencies to provide appropriate service or solution expertise
Maintain operational and risk management standards
Assist clients with transactions in the branch, drive-thru, by phone, and email
Adhere to compliance and regulatory procedures
Execute retail strategies and objectives to attract, retain, and grow client relationships
Function as clients' trusted advisor using the First Client Conversation Model
Participate in site center huddles and meetings supporting sales and service activities
Meet or exceed sales, service, and referral goals
Provide digital assistance with the bank's online offerings
Stay informed about bank products, processes, and procedures
Travel between banking centers as needed

Requirements

What you’ll need

3-4 years of client service experience in a retail environment
3-4 years of sales and service experience with previous success achieving sales and service goals in a retail environment
High school diploma or GED required
Strong bank product knowledge
Solid sales skills
Ability to meet compliance and regulatory requirements
Daily travel shall not exceed 60 miles per day
Occasionally lifts and carries up to 20 lbs.
Frequently lifts and carries up to 10 lbs.
Frequently sits, stands, walks and drives

Benefits

Comp & perks

Mileage reimbursement above current commute for business-related travel
Incentive eligibility
Holistic wellbeing benefits and programs
Notary authorization may be obtained