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Cloud Services Engineer
First Focus. Act as the second-level escalation point for cloud and infrastructure-related issues from the US service desk .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing private cloud environments, particularly with Nutanix AHV, and possesses strong enterprise networking skills with Juniper Networks. Proficient in supporting hybrid cloud workloads on Microsoft Azure and skilled in scripting with PowerShell, Python, or Bash.
Highest-signal resume keywords
Private Cloud Infrastructure ManagementNutanix AHV ExperienceJuniper Networks (Junos OS)Microsoft Azure SupportScripting in PowerShell, Python, or Bash
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Private Cloud InfrastructureNutanix AHVJuniper NetworksMicrosoft AzureAWSScriptingPowerShellPythonBashMonitoring and Automation
Soft Skills
Clear CommunicationConfidence in English
Tools & Technologies
ITSM ToolsServiceNowConnectWise
Certifications & Qualifications
Nutanix Certified Professional (NCP)Juniper JNCIAJuniper JNCISAzure Administrator (AZ-104)AWS Solutions Architect
Industry Keywords
Cloud InfrastructureHybrid CloudMulti-Client EnvironmentsManaged ServicesSupport Context
Tech Stack
Tools & technologiesAWSAzureCloudITSMPythonServiceNowVMware
About the role
Key responsibilities & impact- Act as the second-level escalation point for cloud and infrastructure-related issues from the US service desk
- Own the full lifecycle of private cloud environments built on Nutanix AHV
- Provision, configure, troubleshoot, and maintain private cloud infrastructure for the US team
- Manage and maintain Juniper Networks infrastructure
- Support Microsoft Azure and hybrid cloud workloads
- Drive improvements across monitoring, automation, and documentation
- Participate in shift handovers with the Australian team
- Work a night shift aligned to US business hours, approximately 11pm–8am PHT, with weekends off
Requirements
What you’ll need- 3 to 5 years in private cloud infrastructure, with exposure to multi-client or complex environments
- Hands-on experience with Nutanix AHV or comparable hyperconverged infrastructure; VMware experience considered with willingness to cross-train to Nutanix
- Enterprise networking skills, specifically Juniper Networks (Junos OS) or a comparable platform
- Microsoft Azure or AWS experience, ideally in a hybrid-cloud context
- Scripting ability in PowerShell, Python, or Bash
- Clear, confident English, written and verbal
- Nutanix Certified Professional (NCP) preferred
- Juniper JNCIA or JNCIS preferred
- Azure Administrator (AZ-104) or AWS Solutions Architect preferred
- Experience working with US-based teams in a support or managed services context nice to have
- Familiarity with ITSM tools such as ServiceNow or ConnectWise nice to have
- Previous experience working night shifts or cross-timezone roles nice to have
Benefits
Comp & perks- HMO from day 1, including one dependent, with dental cover
- Free Uprise access, 1:1 coaching with qualified psychologists or counsellors
- 10 paid study days per year
- Exam fees paid
- Pay rises for certifications (conditions apply)
- Night shift, weekends off
- 25 paid leave days annually
- Employee referral program (P20,000)
- MVP award (P10,000)
- Social events, EOFY and Christmas parties
- Loyalty bonuses
- Hybrid setup, Ortigas or Alabang
- Neurodiversity Statement outlining flexible options to best showcase skills