Associate, Skip Tracing

First Help Financial

. Identify the best-known address to locate the client’s collateral or customer .

Posted 9/23/2026full-timeRemote • Massachusetts • United StatesJuniorMid-Level💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Skip Tracing and Recovery Processes, ensuring compliance with state and federal regulations while effectively communicating with Recovery Agents. Proficient in analyzing credit applications and managing repossession orders to optimize recovery efforts.

Highest-signal resume keywords

Skip Tracing ExperienceAuto Recovery KnowledgeCompliance with RegulationsBanking or Collections ExperienceCredit Application Analysis

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Skip TracingCredit Application ReviewData AnalysisLead GenerationRepossession Order Management

Soft Skills

Effective CommunicationAttention to DetailConfidentiality Maintenance

Tools & Technologies

Recovery SystemsPhone CommunicationEmail Communication

Industry Keywords

Auto FinanceBankruptcy StatusActive-Duty Military StatusState Legislation ComplianceFHF Compliance

About the role

Key responsibilities & impact

Identify the best-known address to locate the client’s collateral or customer
Determine whether customers hold special statuses such as Bankruptcy or Active-Duty Military
Generate successful leads and contacts for Recovery Agents using all available sources
Communicate frequently with Recovery Agents via phone, email, and recovery systems
Confirm FHF’s lien-holder status of pursued collateral
Review and analyze credit applications and in-house documents to determine location
Assign or reassign repossession orders after validating addresses, employment, or other leads
Ensure compliance with applicable state and federal codes, regulations, and laws
Report independently identified trends in recovery data for FHF’s proprietary underwriting model
Place outbound follow-up calls to vendors to verify recovery requirements
Stay current on state legislation involving impound requirements and notification guidelines
Comply with FHF compliance requests and requirements
Ensure leads and information are acknowledged and followed up on
Maintain confidentiality of company operations, portfolio, customer information, and computer technology
Perform administrative tasks and additional duties assigned by management

Requirements

What you’ll need

Demonstrates historical career stability
Banking or collections experience
Mandatory minimum of 1+ years of recent Skip Tracing experience in auto recovery
Bachelor's degree preferred and/or equivalent work experience
Experience in auto finance field
Monday to Friday, 8:00am–4:30pm EST schedule
Remote anywhere within the USA

Benefits

Comp & perks

Medical, dental, vision, LTD/STD, and identity theft benefits
Paid parental leave
Paid vacation
401(k) match
Tuition reimbursement
Social activities
Monthly lunches
Employee recognition and talent development program
Healthy work-life balance
Career growth opportunities
Career planning and investment in employee development