First Help Financial

Full-stack Engineer

• Design and develop major functional or performance enhancements for existing products
• Produce new software products or tools

Senior Software Engineer

Outside Sales

• Manage loan originations and cultivate relationships with auto dealerships
• Build and maintain strong relationships with current and prospective auto dealerships in the territory
• Serve as the primary point of contact for dealership accounts
• Remain available via phone, text, or email during dealership business hours
• Educate dealerships on company services
• Prospect auto dealerships for future business
• Travel weekly to dealerships in the designated geography
• Meet clients and conduct business meetings and dining engagements
• Report to the Director of Sales

Bilingual Territory Sales Representative

Inside Sales

• Follow up with dealers on all eligible applications after approval
• Negotiate with dealerships to maximize FHF’s win rate for approved applications
• Serve as the dealer’s single point of contact for communication with internal FHF teams
• Monitor dealer behavior and identify red flags for dealer risk
• Travel to dealerships based on assigned market needs
• Support the Outside Sales team with dealer-related initiatives to increase volume
• Support Servicing and Collections with dealer complaints and conflicts
• Manage open applications to ensure timely dealer follow-ups
• Manage dealer communication across internal FHF stakeholders
• Help Underwriting and Inside Sales with loan originations and dealer relationships
• Work with the Funding Department to collect documents and get loans booked
• Help the team meet monthly and quarterly origination goals

Bilingual Inside Sales Associate

Associate

• Identify the best-known address to locate the client’s collateral or customer
• Determine whether customers hold special statuses such as Bankruptcy or Active-Duty Military
• Generate successful leads and contacts for Recovery Agents using all available sources
• Communicate frequently with Recovery Agents via phone, email, and recovery systems
• Confirm FHF’s lien-holder status of pursued collateral
• Review and analyze credit applications and in-house documents to determine location
• Assign or reassign repossession orders after validating addresses, employment, or other leads
• Ensure compliance with applicable state and federal codes, regulations, and laws
• Report independently identified trends in recovery data for FHF’s proprietary underwriting model
• Place outbound follow-up calls to vendors to verify recovery requirements
• Stay current on state legislation involving impound requirements and notification guidelines
• Comply with FHF compliance requests and requirements
• Ensure leads and information are acknowledged and followed up on
• Maintain confidentiality of company operations, portfolio, customer information, and computer technology
• Perform administrative tasks and additional duties assigned by management

Senior Software Engineer

Bilingual Territory Sales Representative

Bilingual Inside Sales Associate

Associate, Skip Tracing