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First Help Financial

Bilingual Inside Sales Associate

First Help Financial

. Follow up with dealers on all eligible applications after approval .

Posted 9/26/2026full-timeRemote • Massachusetts • United StatesJuniorMid-Level💰 $40,000 - $55,000 per yearWebsite

About the role

Key responsibilities & impact
  • Follow up with dealers on all eligible applications after approval
  • Negotiate with dealerships to maximize FHF’s win rate for approved applications
  • Serve as the dealer’s single point of contact for communication with internal FHF teams
  • Monitor dealer behavior and identify red flags for dealer risk
  • Travel to dealerships based on assigned market needs
  • Support the Outside Sales team with dealer-related initiatives to increase volume
  • Support Servicing and Collections with dealer complaints and conflicts
  • Manage open applications to ensure timely dealer follow-ups
  • Manage dealer communication across internal FHF stakeholders
  • Help Underwriting and Inside Sales with loan originations and dealer relationships
  • Work with the Funding Department to collect documents and get loans booked
  • Help the team meet monthly and quarterly origination goals

Requirements

What you’ll need
  • Demonstrated historical career stability
  • BA/BS degree required and/or equivalent work experience
  • 1 year of previous sales or banking experience
  • Bilingual (English/Spanish or English/Portuguese)
  • Excellent communication skills
  • Ability to multitask and work self-reliantly
  • Proficient knowledge of Excel and Outlook
  • Must be located within the United States
  • Must work Tuesday–Saturday, 3:00pm–11:30pm EST; CST/PST time zones only
  • Travel required to dealerships based on assigned market needs

Benefits

Comp & perks
  • Generous salaries
  • Competitive health and welfare benefits
  • Paid vacation
  • 401(k) match
  • Tuition reimbursement
  • Quarterly social outings
  • Monthly lunches
  • Robust employee recognition program
  • Training development program
  • Healthy work-life balance
  • Career growth opportunities
  • Career planning and development investment
  • Interview accommodations for people with special needs