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Community Market Leader
First Interstate. Develop and execute local market strategies to grow individual and small business deposits, loans, and customer relationships .
About the role
Key responsibilities & impact- Develop and execute local market strategies to grow individual and small business deposits, loans, and customer relationships
- Ensure compliance with regulatory requirements, internal policies, and audit standards
- Monitor and analyze branch performance metrics and identify opportunities for improvement
- Collaborate with Commercial Banking, Mortgage, Wealth, Retirement, and Treasury partners to deliver holistic financial solutions
- Promote accountability, recognition, and continuous improvement
- Represent the bank in local events, partnerships, and business development efforts
- Maintain high standards of compliance, efficiency, and customer experience
- Coach and mentor branch employees in required role skills, including consumer and small business lending expertise
- Deliver full bank capabilities and optimize results through partnership and planning with Commercial Market Presidents and State Presidents
- Lead and inspire seven or more Community Branch Managers to meet or exceed sales, service, and compliance goals
- Provide coaching, mentoring, and succession planning for Community Branch Managers
- Set performance goals and provide coaching, feedback, and development opportunities
- Engage as a key leader in the market, potentially serving as the most senior local leader
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or General Education Degree (GED) equivalent required
- 7-9 years progressive retail banking experience, including multi-branch leadership required
- Valid Driver's License required
- Expertise in consumer deposit accounts, personal loans, small business services, and digital banking tools
- Familiarity with federal and state banking laws, including BSA/AML, Reg E, Reg CC, and privacy regulations
- Proficient in branch procedures, compliance, audit standards, risk management, retail banking products, and operational procedures
- Strong knowledge of consumer banking sales models, customer segmentation, and performance metrics
- Understanding of local market trends, competitor offerings, and customer behavior
- Skilled in driving sales performance, setting goals, and implementing incentive programs
- Ability to interpret sales data, customer insights, and operational reports
- Comfortable using CRM systems, digital banking platforms, and performance dashboards
- Extensive knowledge in Community/Small Business Banking and Home Loans
- Foundational knowledge in Treasury Management and Wealth Management
- Regular and predictable attendance required
- Travel as needed
Benefits
Comp & perks- Generous Paid Time Off (PTO) in addition to paid federal holidays
- Student debt employer repayment program
- 401(k) retirement plan with a 6% match
- Reasonable accommodations for qualified individuals with disabilities