First Interstate

Analyst

• Independently evaluate and underwrite complex commercial credits, including CRE, C&I, Hospitality, Municipalities, and other commercial credit types
• Gather, analyze, and interpret personal and business financial statements, projections, tax returns, collateral information, and internal/external reports
• Prepare financial spreads for commercial and real estate businesses, municipalities, non-profits, individuals, borrowers, and guarantors
• Analyze creditworthiness, repayment capacity, cash flows, leverage, liquidity ratios, collateral, borrower research, and industry risks
• Author comprehensive credit analysis reports using charts, formulas, graphs, and written narrative
• Identify, evaluate, and mitigate credit risk; determine risk ratings and recommend approval, modification, renewal, or denial
• Partner with Commercial Relationship Managers on new and existing loan relationships
• Perform special projects related to credit administration, portfolio management, and regulatory compliance
• Ensure compliance with federal regulations and FIB credit policies
• Mentor and develop junior analysts as an Anchor Analyst
• Assist with quarterly monitoring reports for classified and criticized commercial relationships
• Complete financial performance metric covenant testing using prepared financial spreads
• Participate in quality control reviews, training material development, and analyst training
• Serve as a resource for Relationship Managers and analysts on Loan Policy, loan structuring, and underwriting recommendations

Credit Analyst III

Representative

• Serve as a primary contact between commercial banking clients and the Bank
• Assist Commercial Relationship Managers with servicing clients across loan types, including large and complex loan portfolios
• Maintain and expand client relationships through overall client support services
• Handle day-to-day client calls, transactions and problem resolution
• Respond to account inquiries, perform account maintenance and research and resolve client problems
• Execute client transactions within delegated authority, including transfers, withdrawals, distributions, wire transfers, payments, fee waivers or refunds and overdrafts
• Escalate requests outside specified norms or requiring Relationship Manager approval
• Obtain financial statements, tax returns and business documentation for loan applications
• Coordinate with attorneys, title companies and other vendors on UCC searches, title work, OFAC environmental reports, appraisals and flood determinations
• Review and organize loan documentation, legal loan files and digital records
• Prepare and review client account documents for Relationship Manager meetings
• Submit complete documentation packages for loan boarding and funding
• Upload complete documentation to Director/Unity Client and maintain timely imaging
• Create Credit Track ticklers and help obtain information to clear them
• Support validation of legal entities, real estate collateral, UCC and titled collateral
• Support treasury and deposit products and internal referral programs
• Ensure compliance with ethics, anti-money laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements
• Maintain knowledge of regulatory, legal and credit policy requirements
• Attend training, operational and exception meetings
• Generate or obtain assigned reports, review them for accuracy and compliance, and make corrections
• Reconcile client accounts, enter financial data and monitor policy exceptions as needed

Commercial Banking Representative II

• Serve as a primary contact for commercial banking clients with basic loan portfolios.
• Assist Commercial Relationship Managers with servicing commercial banking clients.
• Handle day-to-day client calls, transactions, account inquiries, maintenance, and problem resolution.
• Execute transfers, withdrawals, distributions, wire transfers, payments, fee waivers/refunds, overdrafts, monitoring reports, and other loan and account operations.
• Prepare and review client account documents for Relationship Manager and client meetings.
• Obtain information for loan applications, including financial statements, tax returns, and business documentation.
• Coordinate with attorneys, title companies, vendors, and outside counsel on loan-request documentation.
• Review, organize, and maintain accurate loan documents, legal loan files, and digital records.
• Submit complete documentation requests and loan packages for boarding/funding.
• Upload documentation to Director/Unity Client and maintain complete imaged files.
• Create and clear Credit Track ticklers in accordance with loan agreements and guaranty requirements.
• Support validation of legal entities, real estate collateral, UCC collateral, and titled collateral.
• Support treasury and deposit products and internal referral programs.
• Generate and review daily, weekly, monthly, and quarterly reports.
• Reconcile client accounts, enter financial data, and monitor policy exceptions as needed.
• Ensure compliance with ethics, AML, BSA, information security, suspicious activity reporting, regulatory, legal, and credit policy requirements.
• Participate in training, operational and exception meetings, and maintain knowledge of bank products and credit policies.
• Maintain positive working relationships with peers and business-unit teams.

Commercial Banking Representative

Account Manager

• Serve as Relationship Manager for new and existing complex clients
• Manage a loan portfolio greater than $100MM, including at least 35 bank relationships and generating at least $1.8MM in revenue
• Establish and maintain collaborative, strategic client partnerships aligned with business objectives and lifecycle
• Develop and grow new business through outside business development activities
• Achieve annual production and growth goals for loans, deposits, and fees
• Maintain ongoing contact with clients and enhance their experience with First Interstate Bank
• Analyze client financial data and conduct relationship reviews and personal meetings
• Use internal customer sourcing software to generate leads, track activities, and make referrals
• Participate in community organizations to source business development opportunities
• Build client referral pipelines through internal and external centers of influence
• Develop knowledge of products, services, competitors, and competitive products
• Promote bank products and services and identify cross-sell opportunities
• Assemble cross-functional teams to respond to customer requests
• Analyze credit and determine clients’ borrowing qualifications
• Ensure sound asset quality through underwriting, structuring, and portfolio management
• Maintain follow-up on existing loans and ensure compliance with required terms
• Research industrial, commercial, economic, and financial situations relevant to business
• Maintain compliance with bank regulations, policies, procedures, and required training
• Coach, mentor, or train others as requested
• Contribute to strategic discussions with senior management
• Act as subject-matter expert for difficult questions
• Provide ideas and perspectives on process improvement
• Execute First Interstate Bank’s Mission, Vision, Values, and Service Commitments

Senior Commercial Relationship Manager

Program Manager

• Oversee assigned enterprise risk governance programs and strategic initiatives
• Coordinate cross-functional stakeholders and provide governance, program management, and decision-support expertise to the Risk Leadership Team
• Maintain the enterprise risk governance framework, including committee structures, charters, decision authorities, escalation pathways, and reporting standards
• Coordinate risk committee calendars, agendas, meeting materials, decisions, minutes, action items, and follow-up activities
• Coordinate reporting on strategic initiatives, audit and regulatory matters, issues, risk trends, and matters requiring executive or Board oversight
• Develop and conduct quality reviews of executive- and Board-level risk materials
• Coordinate preparation, validation, approval, and submission of assigned regulatory risk reports
• Administer the risk policy governance process, including review cycles, approvals, exceptions, change management, and escalation of overdue items
• Maintain examination-ready records of policy decisions, approvals, exceptions, and supporting documentation
• Lead the Bank's Issues Management Program, including governance standards, lifecycle requirements, reporting, escalation, system administration, and effectiveness monitoring
• Serve as business owner for the Bank's GRC platform and oversee requirements, governance standards, priorities, access, data quality, and change management
• Partner with Technology, vendors, and stakeholders on system enhancements, testing, implementation, support, and data integrity
• Lead assigned risk initiatives by establishing scope, milestones, dependencies, resources, risks, decision points, and implementation plans
• Develop and deliver training, communications, and change management support
• Develop and monitor metrics to evaluate program performance, identify trends, support decisions, and drive corrective action
• Evaluate governance programs against requirements, metrics, stakeholder feedback, regulatory expectations, and industry practices and recommend improvements
• Participate in employee selection, evaluation, development, promotion, and termination as needed
• Coach employees to develop role-related skills

Risk Governance Program Manager

Systems Engineer

• Design, install, administer, and optimize the company's storage, computer environment, and servers, including Windows, Linux/Unix, Citrix, hypervisors, and related components.
• Ensure high performance and availability of business applications.
• Configure new implementations and develop processes and procedures for ongoing server environment management.
• Handle access issues and assist with maintaining the physical security, integrity, and safety of the data center and server farm.
• Monitor and resolve server resource issues and assist with capacity planning.
• Monitor storage usage and resources and troubleshoot storage-related issues.
• Manage and test disaster recovery and business continuity strategies.
• Assist in audit walkthroughs with internal and external stakeholders.
• Ensure uptime, performance, resource availability, and network security within established budgets and operational guidelines.
• Determine and diagram physical and logical network layouts, including device connections, communication protocols, and services/applications.
• Automate routine tasks using scripting and write basic programs to support complex systems software configuration and enhancement.
• Manage projects and processes independently with limited supervision.
• Coach and review the work of lower-level professionals.
• Address difficult and occasionally complex problems.
• Lead initiatives, mentor junior engineers, and potentially serve as a team lead.

System Engineer III

Quality Specialist

• Independently conduct quality control reviews for pre-funding, post-closing, servicing, and investor audits
• Analyze loan documentation, loan origination system data, and loan servicing system data
• Identify discrepancies, exceptions, defects, inconsistencies, trends, and potential compliance risks
• Document review results, findings, and supporting evidence accurately
• Escalate material issues, recurring findings, and potential regulatory or investor concerns to Quality Control leadership
• Maintain audit data, workpapers, and review results in Quality Control tracking systems and reporting tools
• Validate corrective actions taken in response to prior Quality Control findings
• Collaborate with Quality Control leadership, Compliance, and Operations teams on issue resolution
• Maintain current knowledge of regulatory requirements, investor guidelines, and industry best practices
• Participate in training and continuing education
• Support maintenance and enhancement of the Home Loans Quality Control Program
• Assist with internal audits, external reviews, and regulatory examinations
• Handle sensitive and confidential information with professional judgment
• Perform additional duties as assigned

Quality Control Specialist

General

• Support Treasury Solutions Officers in onboarding, expanding, and retaining Treasury customer relationships
• Assess new and existing customer needs and identify cross-selling opportunities
• Establish relationships with Treasury Solutions Officers, Commercial Relationship Managers, Business Payments Consultants, and the Retail Network
• Onboard and maintain Treasury products including Business Online Banking, ACH, Online Wires, Positive Pay, Business Bill Pay, Remote Deposit, Sweeps, and Electronic Bank Statements
• Resolve operational issues related to Treasury products and services with the Treasury Operations Team
• Escalate systematic, operational, and customer service issues
• Complete service agreements and client correspondence accurately and consistently
• Develop proactive service and sales communication plans using bank reports
• Strengthen existing customer relationships through proactive contact and exemplary customer service
• Assist with sales of fee-based and interchange-based products
• Identify ways to optimize customer profitability
• Provide technical and operational support for Treasury Solutions products and services
• Ensure accurate implementation, servicing, and billing of deposit and Treasury Management products
• Assist with relationship reviews and identify opportunities to expand services and revenue
• Assist with special projects and audit preparation, including working with examiners
• Deliver exceptional service to internal and external customers and business partners