Quality Control Specialist

First Interstate

. Independently conduct quality control reviews for pre-funding, post-closing, servicing, and investor audits .

Posted 9/22/2026full-timeUnited StatesJunior💰 $21 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mortgage quality control, regulatory compliance, and loan documentation analysis, with strong analytical skills and attention to detail. Proficient in Quality Control systems and effective communication for documenting findings and collaborating with teams.

Highest-signal resume keywords

Mortgage Quality ControlRegulatory ComplianceLoan Documentation AnalysisQuality Control SystemsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Control ReviewsLoan Origination System Data AnalysisLoan Servicing System Data AnalysisDocumentation of Quality Control FindingsMathematical Calculations

Soft Skills

Attention to DetailTime ManagementOrganizational SkillsProblem-Solving SkillsEffective Communication

Tools & Technologies

Quality Control Tracking SystemsMicrosoft Office Applications

Industry Keywords

Home Loan Quality Control StandardsInvestor RequirementsRegulatory RequirementsInternal AuditsExternal Reviews

About the role

Key responsibilities & impact

Independently conduct quality control reviews for pre-funding, post-closing, servicing, and investor audits
Analyze loan documentation, loan origination system data, and loan servicing system data
Identify discrepancies, exceptions, defects, inconsistencies, trends, and potential compliance risks
Document review results, findings, and supporting evidence accurately
Escalate material issues, recurring findings, and potential regulatory or investor concerns to Quality Control leadership
Maintain audit data, workpapers, and review results in Quality Control tracking systems and reporting tools
Validate corrective actions taken in response to prior Quality Control findings
Collaborate with Quality Control leadership, Compliance, and Operations teams on issue resolution
Maintain current knowledge of regulatory requirements, investor guidelines, and industry best practices
Participate in training and continuing education
Support maintenance and enhancement of the Home Loans Quality Control Program
Assist with internal audits, external reviews, and regulatory examinations
Handle sensitive and confidential information with professional judgment
Perform additional duties as assigned

Requirements

What you’ll need

High School Diploma or General Education Degree (GED) required
1-3 years of experience in mortgage quality control, underwriting, compliance, auditing, or a related home lending function required
Knowledge of home loan quality control standards, investor requirements, and regulatory compliance
Strong attention to detail and ability to independently analyze loan files and supporting documentation
Effective time management and organizational skills
Strong analytical and problem-solving skills
Proficiency with Quality Control systems, tracking tools, and standard Microsoft Office applications
Ability to read, interpret, and apply laws, regulations, investor guidelines, and internal policies related to mortgage lending and servicing
Ability to prepare clear, concise, and accurate documentation of quality control findings
Effective verbal and written communication skills
Ability to perform mathematical calculations using whole numbers, common fractions, decimals, and percentages
Ability to assess the significance and potential impact of findings and determine appropriate escalation paths
Regular and predictable attendance required
Bachelor's Degree in Business, Finance, or a related field preferred
Working knowledge of mortgage loan documentation, origination and servicing processes, investor guidelines, and quality control standards preferred

Benefits

Comp & perks

Generous Paid Time Off (PTO) in addition to paid federal holidays
Child Care Assistance Program for eligible dependent(s)
Exercise reimbursement program
Medical, dental, and vision benefits
Short-term and long-term disability benefits
Life insurance
Flexible spending accounts
Health savings account
Employee assistance program
401(k)
Up to 11 paid Federal holidays
Reasonable accommodations for qualified individuals with disabilities